Solution Lead / Solution Director in Chicago, Illinois at CBTS

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

We are seeking a high-impact Solution Lead / Solution Director to shape and win complex, multi-tower services opportunities and lead enterprise transformation programs. This is a strategic, client-facing leadership role at the center of our growth—where business outcomes, technology strategy, and commercial innovation intersect.

You will partner closely with Account Executives, presales, and delivery leaders to originate, shape, and close large-scale engagements, while acting as the orchestrator of cross-functional solutioning across professional and managed services.

This role is purpose-built for leaders from Managed Service Providers (MSPs), Global Systems Integrators (GSIs) or those with equivalent skills in large-scale service environments who thrive in ambiguous, high-value pursuits, bring a services-first mindset, and can translate customer challenges into multi-year transformation programs.

At the Solution Director level, you will operate as a trusted advisor to C-level stakeholders, influence enterprise strategy, and play a pivotal role in scaling solution excellence across the organization.

What You Will Do

Shape & Win Strategic Opportunities

Engage early with Account Executives to identify, qualify, and shape high-value pursuitsLead consultative discovery to uncover business drivers, pain points, and transformation opportunitiesDefine compelling solution visions that connect technology investments to measurable business outcomesDrive end-to-end pursuit leadership from initial engagement through close

Lead Executive Engagement

Establish credibility with CIO, CTO, and business executives as a trusted advisorFacilitate outcome-based conversations that move beyond technology to business impactCraft and deliver executive-level storytelling that differentiates and wins

Architect Services-Led Solutions

Coordinate the design of integrated solutions combining Professional Services, Managed Services, and partner capabilitiesEnsure solutions are technically sound, operationally viable, and commercially compellingAlign architecture, delivery models, and commercial constructs into a cohesive, scalable offering to achieve defined business outcomes

Orchestrate Cross-Functional Teams

Lead and align solution architects, engineers, SMEs, partners, and delivery teamsDrive clarity, accountability, and pace across complex pursuitsElevate team performance through coaching, structure, and best practices

Influence Strategy & Commercial Outcomes

Shape deal strategy, pricing models, and commercial constructs (recurring, consumption, outcome-based)Balance competitiveness, risk, and profitability in solution designContribute to portfolio evolution based on market demand and client needs

Solution Director (Advanced Scope)

Own and lead enterprise-scale transformation programs ($50M+)Translate ambiguous opportunities into structured, multi-year engagementsAct as a strategic advisor to executive stakeholdersMentor and elevate Solution Leads and broader presales teamsDrive solutioning excellence and consistency across the organization

What You Bring

Experience

10–15+ years in Solution Engineering, Architecture, or Technical SalesProven success leading complex, multi-tower services deals ($5M–$50M+)Strong background in managed services and professional services integrationExperience in MSP, GSI, or large-scale services environmentsDemonstrated ability to lead cross-functional pursuit teams at scale

Selling Expertise

Deep experience in consultative, outcome-based, and value-led sellingAbility to connect technology decisions to business outcomes and ROIStrong track record of executive engagement and influence

Technical & Domain Expertise

Broad cross-domain knowledge across:Cloud | Infrastructure | Networking | Security | Digital Workplace | Applications | Data & AIStrong understanding of:Hybrid cloud architectures and workload placement strategiesModernization patterns (rehost, replatform, refactor)Application and integration architectures (APIs, microservices)Data platforms, governance, and analytics enablementAI, automation, and their role in managed servicesDeep knowledge of Managed Services operating models, including:SLAs, observability, lifecycle management, and continuous optimizationCommercial fluency in subscription, consumption, and recurring revenue models

Certifications (Preferred)

Cloud certifications (AWS, Azure, Google Cloud)Networking / Security certifications (Cisco, etc.)Sales methodologies (e.g., MEDDICC, Challenger, Value Selling)IT and Process methodologies (ITIL, Lean, Six Sigma)

Leadership Traits & Competencies

Executive Presence: Confident engaging and influencing senior stakeholdersStrategic Thinking: Shapes complex opportunities into clear, actionable strategiesStorytelling Excellence: Simplifies complexity into compelling narrativesCommercial Acumen: Understands how solution design drives business outcomesOperational Discipline: Drives structure, pace, and execution across pursuitsCollaborative Leadership: Operates seamlessly across sales, presales, delivery, and partnersGrowth Mindset: Continuously elevates self, team, and organizational capabilitySelling in complex environments: Sales methodologies (e.g., MEDDICC, Challenger, Value Selling)

$140,000-170,000/per annum, i.e. the range is salary not including commission.

The compensation range in this posting reflects the Company’s good‑faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate’s designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individual’s experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales‑based variable compensation in accordance with applicable plans and role requirements.

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Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.