Director of Operations - Chicago Parking Meters at LAZ Parking Chicago, LLC – Chicago, Illinois

Director of Operations - Chicago Parking Meters

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, were the experts!

We are also a PEOPLE FIRST company. We often say parking is our industry but people are our passion. Our mission is to create opportunities for our employees and value for our clients. If youre looking to join a growing company led by passionate people committed to being the best contact us today!


FLSA Status: Exempt

Compensation Range: $85K - $95K (discretionary year-end bonus)

The Spirit of the Position: The Director of Operations - Chicago Parking Meters supports the General Manager with a complete oversight for the operations of assigned departments and special projects to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Director of Operations will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio.

Principal Job Duties:

• Ensure strict adherence to all obligations outlined in the contractual agreement between LAZ Parking Chicago and the client, maintaining operational integrity, compliance, and performance.
• Lead, direct, and develop Supervisors while ensuring all departmental practices comply with the Teamsters 727 Collective Bargaining and Standard Operating Procedures.
• Lead and develop a diverse team of union and non-union employees, promoting a culture of accountability, integrity, and alignment with LAZ Parkings values.
• Work with Managers and Supervisors under direct supervision to ensure projects and operational requests are completed on schedule.
• Oversee all inventory management functions, including tracking, auditing, reporting, and distributing materials for the Chicago Parking Meter System.
• Partner with organizational leadership to maintain accurate inventory levels, reliable equipment, and readiness standards that support operational continuity.
• Enforce rigorous security protocols for all equipment and assets, including keys, canisters, parts, phones, GPS devices, and fleet items.
• Ensure warehouse and inventory areas meet organizational standards for safety, cleanliness, regulatory compliance, and efficient space utilization.
• Lead planning and execution of initiatives, programs, and projects related to inventory and maintenance operations, ensuring alignment with organizational priorities and compliance requirements.
• Evaluate and select suppliers based on operational performance, cost-effectiveness, and adherence to quality and compliance standards.
• Oversee compliance with Return Material Authorization (RMA) processes to ensure proper handling, tracking, and documentation of returned materials.
• Provide leadership and oversight to the Maintenance Department to ensure service, repair, and installation activities meet compliance standards, operational timelines, and performance expectations.
• Coordinate with contractors to ensure proper, compliant, and quality-controlled installation or removal of parking meters.
• Management and maintenance of vehicle fleet including the daily assignment of vehicles, scheduling PMs and maintain accurate serviceable inventory.
• Evaluates new electronic, mechanical, and computerized systems and softwares to provide a more cost-effective utilization of operational resources with objectives to improve current methods of operation and to eliminate labor-intensive tasks wherever possible.
• Prepare daily, weekly, monthly, quarterly, and annual reports as required.
• Perform additional duties as assigned.

Education:

• Bachelor's Degree or equivalent work experience.

Experience:

• 5+ years in Management role.
• Parking management, fleet management or maintenance management experience is preferred.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills:

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.

Physical Demands:

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Benefits:

• 401k
• Medical, Dental, Vision
• Paid time off
• Short Term & Long-Term Disability

The following programs are available to help support you,freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
• Employee Assistance Program (EAP)you and eligible household members have 24/7 access to confidential counseling.
• Smoking Cessation Program

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender including transgender status), sexual orientation, marital status, military service, or unfavorable discharge from military service and veteran status, disability, physical or mental handicap unrelated to ability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristic in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

This Employer participates in E-Verify.

FOR INTERNAL APPLICANTS ONLY:If you are interested, please discuss the position with your current manager then contact Noemi via email with a copy of your resume at nvelazquez@lazparking.com. The deadline for internal applicants to apply is Tuesday, March 31, 2026.