Receptionist in Reading, Pennsylvania at InVision Human Services

POSITION OVERVIEW

The Receptionist is the first point of contact for visitors and callers, responsible for creating a welcoming environment and managing front desk operations. This role supports daily office functions through communication, coordination, and administrative tasks, helping ensure smooth and professional operations.

ESSENTIAL FUNCTIONS:

• Greet and welcome visitors with warm and professional demeanor.
• Check visitor credentials and notify appropriate staff of arrivals.
• Answer and route incoming phone calls in a professional manner
• Accept and log package deliveries, ensuring they are directed to the correct department
• Direct vendors and ensure they follow proper entry protocols
• Maintain clean and organized front desk area
• Completes general clerical duties such as word processing, filing, answering and routing telephone messages, scheduling, data entry, distributing faxes.

EDUCATION and/or EXPERIENCE:

High school diploma or equivalent.

Other Requirements:

• Ability to comprehend access and utilize electronic medium and various computer programs.
• Ability to maintain a high level of confidentiality.
• Excellent interpersonal skills with the ability to positively interact with diverse personalities.
• Excellent customer service skills.
• Effective organizational skills.
• Ability to consistently meet daily, weekly, and monthly deadlines.
• Ability to perform multiple tasks and maintain flexibility with priorities.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is frequently required to stand, walk, sit and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any job-related function as directed by their supervisor.