Customer Service in Fort Lauderdale, Florida at Donovan Marine

Are you ready to Join Our Team? Are you a "great people" person? Do you enjoy interacting and serving others within a professional setting? We are looking for a dynamic employee as a CSR to our team. This candidate will have a positive demeanor and excellent skills.

Responsibilities

• Answer inbound calls and emails from our existing clients and build effective customer relationships
• Work in conjunction with the Outside Sales team to provide quotations and process orders in a timely manner
• Provide backup & support for other Customer Service members
• Performs other related duties as assigned, clerical work, assist the IT department with office equipment and troubleshoot

Required Skills/Abilities:

• Bilingual Spanish/English preferred
• Highly motivated with a positive attitude in dealing with customers.
• Good problem-solving skills and the ability to multi-task
• Excellent verbal & written communications skills.
• Proficient computer skills with the ability to learn new software.

Education and Experience:

• All candidates must successfully pass a pre-employment drug test and background check
• High school diploma or equivalent.
• Customer service experience required
• Some IT experience w/computer/office equipment a plus

Job Type:

• Full time
• 8am to 5pm Monday to Friday
• 401K matching
• Dental Insurance
• Employee Discount
• Health Insurance
• Paid Time off
• In person