Clinic Operations Manager in Bellevue, Nebraska at Above and Beyond Therapy

WHO WE ARE

Above & Beyond ABA Therapy is a rapidly growing, founder-led organization providing compassionate, high-quality Applied Behavior Analysis (ABA) therapy to children with autism and developmental needs across the country. With nearly 2,000 teammates and clinics in 9 states, we build warm, supportive environments where families feel welcomed and our teams are empowered to do meaningful work.

We are seeking a Clinic Operations Manager to serve as the on-site leader of our new Bellevue, Nebraska clinic - a high-volume, 10,000-12,000 sq. ft. facility serving up to 50 active clients.

ABOUT THE ROLE

The Clinic Operations Manager is the operational heartbeat of the clinic and a critical partner to clinical leadership. This is not a front desk or administrative-only role - it is a leadership position requiring solid healthcare operations experience, exceptional organizational skills, and the ability to manage a large facility with high daily client volume.

We are looking for someone with a healthcare background - ABA clinic administration or behavioral health experience is strongly preferred - who thrives in fast-paced, growth-oriented environments and can bring structure, accountability, and professionalism to every aspect of clinic operations.

KEY RESPONSIBILITIES

Clinic Operations & Leadership

• Serve as the on-site operational leader for the Bellevue clinic, ensuring smooth daily operations across all functions

• Partner closely with clinical leadership to support clinic growth, staffing needs, and service delivery for up to 50 active clients

• Establish and maintain efficient workflows, processes, and operational standards across a 10,000-12,000 sq. ft. facility

• Monitor clinic performance metrics - scheduling utilization, attendance, operational efficiency - and proactively address gaps

• Act as the first point of escalation for operational issues impacting the clinic, staff, or client experience

Facilities & Site Management

• Oversee all facility operations including cleanliness, safety, equipment, and vendor coordination for a large-format clinic

• Manage maintenance requests, repairs, and coordination with property management or service vendors

• Ensure the clinic environment is welcoming, organized, compliant, and aligned with Above & Beyond standards at all times

• Maintain facility readiness for inspections, audits, and any ongoing operational needs

Team Leadership & Coordination

• Support onboarding and orientation of new clinic teammates in partnership with HR and clinical leadership

• Act as the go-to operational resource for front office staff, RBTs, and clinical leaders

• Foster a positive, organized, and professional clinic culture where staff feel supported and families feel welcome

• Provide direction and guidance to administrative and front office staff as applicable

Scheduling, Systems & Administrative Oversight

• Oversee clinic scheduling operations to optimize utilization and ensure client coverage needs are met

• Ensure accuracy and timeliness of administrative workflows, documentation, and internal systems

• Identify opportunities to streamline processes and improve operational efficiency

• Support cross-functional coordination with recruiting, HR, billing, and operations teams

Client & Family Experience

• Ensure families receive a warm, professional, and well-organized experience from their very first interaction

• Troubleshoot operational issues impacting client experience and clinic flow

• Serve as a visible, approachable leader within the clinic - modeling a culture of service and care every day

WHAT WE'RE LOOKING FOR

• 2+ years of experience in clinic operations, healthcare operations, or office management in a fast-paced environment

• Healthcare or behavioral health background required - ABA clinic administration experience strongly preferred

• Demonstrated ability to manage a large-format facility (10,000+ sq. ft.) with high daily client volume

• Exceptional organizational skills and attention to detail - nothing falls through the cracks on your watch

• Experience managing facilities, workflows, vendors, and day-to-day operational complexity

• High level of professionalism, accountability, and composure in a dynamic clinic environment

• Strong communication and relationship-building skills across staff, families, and leadership

• Proficiency with scheduling systems, operational tools, and basic reporting

• Fully on-site availability - you are the visible operational leader every single day

WHY JOIN ABOVE & BEYOND ABA THERAPY

• Be a key leader at a brand-new clinic serving children and families across Bellevue, Nebraska

• Join a mission-driven organization making a real impact for children with autism and developmental needs

• Partner with experienced clinical and operational leaders in a fast-growing, multi-state organization

• Competitive compensation with a path for continued career growth in healthcare operations

• Supportive, founder-led culture that values accountability, warmth, and excellence

BENEFITS & PERKS

• Competitive salaried compensation: $62,000-$70,000

• 401(k) with company match

• Medical, dental, and vision insurance

• Life insurance

• Paid time off

• Paid legal holidays (6 per year)