Special Servicing Analyst in Miami, Florida at Lendmarq Capital LLC

About Lendmarq Capital LLC:

Lendmarq is a direct real estate lender providing specialty bridge and term loan products to residential real estate investors throughout the country. Our company is headquartered in Miami, FL with offices in Westport, CT, and NYC.

We specialize in providing business-purpose mortgage loans for non-owner-occupied investment properties. We offer fix/flip, bridge loans, ground-up construction, and long-term rental financing. Lendmarq and its affiliates have extensive real estate experience and are known for their best-in-class service, and ability to execute.

About The Role:

Lendmarq is actively seeking a qualified individual to join our Asset Management & Special Servicing department. The Special Servicing Analyst is responsible for managing borrower outreach and collections efforts on troubled assets, working to drive optimal resolutions while maintaining strong client relationships. This role also supports the negotiation of loan extensions and modifications, performs financial analysis to calculate expected returns, and ensures data integrity through detailed loan file reviews and periodic audits. Ideal candidates are analytical, detail-oriented, and comfortable navigating complex financial situations.

What You'll Do:

• Meet operating performance metrics and standards for speed, quality, and customer service
• Review loan data, file maintenance and perform periodic audits of loan servicing files
• Where applicable, assist with negotiating extension options and/or modifications with borrowers
• Oversee attorneys managing the foreclosure process and maintain accurate status notes
• Calculate expected returns on troubled assets
• Manage outreach to past due borrowers to resolve defaults
• Collaborate in cross departmental ad hoc projects

Qualifications:

• Bachelor’s degree in Real Estate, Finance, Economics, Business, or a related field.
• 1 year of experience in mortgage lending, preferred in collections or loss mitigation
• Strong customer service and administrative skills
• Self-directed worker with ability to prioritize competing priorities
• Experience collaborating with internal and external stakeholders to execute resolutions
• Strong analytical, negotiation, and communication skills

What We Offer:

We believe in supporting our employees both professionally and personally. Our comprehensive benefits package includes:

• Health Insurance – Robust medical coverage with costs primarily covered by the employer.
• 401(k) Retirement Plan – Plan for your future with our retirement savings program.
• Commuter Benefits Program – Save on your daily commute with pre-tax transportation options.
• Employee Assistance Program (EAP) – Access free and confidential support for personal or professional challenges.
• Financial Wellness Resources – Tools and guidance to help you reach your financial goals.
• Paid Time Off – Enjoy 15 days of PTO annually, plus company-observed holidays.
• Sick Leave – Take care of your health with 5 paid sick days per year.