Residence Inn Colorado Springs South - Front Desk Agent at Aimbridge Hospitality – Colorado Springs, Colorado
Explore Related Opportunities
About This Position
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Make yourself at home at Residence Inn Colorado Springs South. Our extended stay hotel in Colorado Springs offers residentially inspired amenities for a seamless experience. Recharge in our pet-friendly suites with plush Marriott bedding, ergonomic workspaces, and full kitchens. Start your day at our hotel in South Colorado Springs with our free breakfast and enjoy dining at restaurants like Buffalo Wild Wings, Chilis, and MacKenzies Chop House. Stay active at our heated indoor pool and 24 hour fitness center or book a tee time at Valley Hi Golf Course. Explore the local area with a visit to top Colorado Springs attractions like Fort Carson, U.S. Olympic and Paralympic Training Center, and Broadmoor World Arena. We are also close to Pikes Peak, Garden of the Gods, and Old Colorado City. Our central location less than 15 minutes from Colorado Springs Airport make our extended stay suites a great choice for your next stay. No matter how long you're here, make the most of it at Residence Inn Colorado Springs. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culturewe think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
Application deadline for Colorado positions: 4/24/26