Permit Technician I or II at Leavenworth, City of (WA) – Leavenworth, Washington

Salary
The salary range for Permit Technician I is between $5,423 - $6,666 per month. The salary range for Permit Technician II is between $5,560 - $6,835 per month. The starting salary is based on qualifications and experience.

PERMIT TECHNICIAN I
The Permit Technician performs permit intake and processing in support of the Community Development Division. This position performs a variety of technical and administrative tasks to expedite the processing and issuance of complex and routine permits. Incumbents accept, review, route, and issue permit applications. Incumbents utilize the permit application and tracking database, review applications for accuracy and completeness, determine permit fees, route plans for approval, and monitor and coordinate the processing and issuing of the City’s building, land use, and public works permits in compliance with City policy and procedure. This position reports directly to the Community Development Director.

Essential Job Functions
Among the varied range of responsibilities held within this role, the Permit Technician will:

• Review, route, and issue permit applications for various city departments.
• Act as primary permitting contact for the city, track and answer questions related to the status of permit applications; contact the applicant when a permit is ready for issuance; communicate with personnel from other departments regarding the status of permits; direct more technical questions to appropriate City staff as needed.
• Maintain files and create required and necessary reports, utilizing permit tracking software (i.e., Permit Trax), including paper (current and historical) and archive files.
• Assist the public in completing applications for building, planning, and other permits; provide answers to processing questions concerning zoning, building codes, fire codes, SEPA requirements, and other similar regulations.
• Calculate and collect permitting fees due; provide statements of charges and receipts.
• Receive, review, and process a variety of forms, applications, and plans necessary for the issuance of development and construction permits.
• Prepare and enter technical data related to the issuance of specific permits.
• Inform customers about public records; distribute informational literature; develop, summarize, review, edit, and maintain a variety of documents.
• Provide information regarding permit requirements to stakeholders.
• Perform minor plan review as appropriate; prepare legal documents; provide sufficiency review for permit applications.
• Schedule pre-application and pre-construction meetings.
• Perform administrative duties to support department functions.
• Perform research and prepare related reports.
• Coordinate and perform communications duties relating to public meetings or citizen committee functions, including setting up and taking down meeting facilities; work with the department or citizen committee representatives to prepare and publish notices, agendas, minutes, letters, memoranda, reports, and other official department communications.
• Provide customer service support to the department.
• Create, maintain, and utilize official records, permits, and reports; maintain filing systems.
• Provide administrative support to members of the department as needed.
• Assist with business licenses.

Other job functions:

• Maintain regular, reliable, and punctual attendance.
• May be required to obtain additional education as required to conduct job functions.
• Other duties as assigned.

Qualifications Requirements

• High School diploma/GED or equivalent.
• Two (2) years of experience in customer service, bookkeeping, general office work or any combination of education and experience that would provide the applicant with the desired skills, knowledge, and ability required to perform the duties associated with the position.
• Obtain Permit Technician Certification from the International Code Council (ICC) within one (1) year of employment start date and maintain throughout employment.

Requires knowledge of:

• Standard office equipment, basic record-keeping, and arithmetic.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Customer service.

Requires the ability to:

• Understand city permit process, procedures, and requirements. Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Analyze, interpret, and accurately review construction, land use and improvement applications and submittals.
• Route permit applications to the appropriate department or division.
• Work under pressure and/or with continual interruptions and complete work according to a varied schedule with a combination of immediate, short, and long-term deadlines.
• Answer inquiries from customers and stakeholders.
• Maintain accurate logs, records, and basic written records of work performed.
• Operate modern office equipment including computer equipment and software programs.
• Make accurate arithmetic calculations.
• Organize own work, set priorities, and meet critical time deadlines.
• Understand the scope of authority in making independent decisions.
• Review situations accurately and determine the appropriate course of action using judgment according to established policies and procedures.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

PERMIT TECHNICIAN II
The Permit Technician II manages and coordinates the permitting process in support of the Community Development Department and reports to the Community Development Director. This position performs a variety of technical and administrative tasks to coordinate the processing and issuance of complex and routine permits. Incumbents oversee the permit approval process. Incumbents utilize the permit application and tracking database, guide applicants, review applications for accuracy and completeness, determine permit fees, and route plans for approval, and monitor and coordinate the processing and issuing of the City’s building, land use, and public works permits in compliance with City policy and procedure.

Essential Job Functions
Among the varied range of responsibilities held within this role, a Permit Technician II will:

• Guide the public in preparing and submitting comprehensive permit applications for building, planning, and other permits; provide answers to processing questions concerning zoning, building codes, fire codes, SEPA requirements, and other similar regulations.
• Serve as the primary contact for applicants.
• Maintain files and create required and necessary reports, utilizing permit tracking software (i.e., Permit Trax), including paper (current and historical) and archive files.
• Coordinate the City’s permitting process, track and answer questions related to the status of permit applications; contact applicants when a permit is ready for issuance; communicate with personnel from other departments regarding the status of permits; direct more technical questions to appropriate City staff.
• Act as liaison for all departments requiring information or assistance with permit-related matters.
• Calculate and collect permitting fees due; provide statements of charges and receipts.
• Receive, review, and process a variety of forms, applications, and plans necessary for the issuance of development and construction permits.
• Prepare and enter technical data related to the issuance of specific permits.
• Oversee the permitting software program to ensure effectiveness. Train stakeholders in utilizing the software efficiently.
• Inform customers about public records; distribute informational literature; develop, summarize, review, edit, and maintain a variety of documents.
• Perform plan review as appropriate; prepare legal documents; provide sufficient review for permit applications.
• Coordinate and attend pre-application meetings including taking notes and preparing meeting minutes; schedule pre-construction meetings, and maintain city files.
• Perform research and prepare related reports.
• Coordinate and perform communications duties relating to public meetings or citizen committee functions, including setting up and taking down meeting facilities; work with the department or citizen committee representatives to prepare and publish notices, agendas, minutes, letters, memoranda, reports, and other official department communications.
• Provide administrative support to members of the department as needed.
• Remain current on local, state, and federal regulations related to permitting processes.
• Create, maintain, and utilize official records, permits, and reports; maintain filing systems.
• Identify and implement strategies to enhance efficiency and streamline the permitting process.

Other job functions:

• Maintain regular, reliable, and punctual attendance.
• May be required to obtain additional education as required to conduct job functions.
• Other duties as assigned.

Qualifications Requirements

• High School diploma or GED equivalent.
• Three (3) years of experience in customer service, bookkeeping, general office work or any combination of education and experience that would provide the applicant with the desired skills, knowledge, and ability required to perform the duties associated with the position.
• Possession of current International Code Council (ICC) Permit Technician Certification.

Requires knowledge of:

• City permit process, procedures, and requirements.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to the assigned area of responsibility.
• Standard office equipment, basic record-keeping, and arithmetic.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Customer service.
• Organizational skills.
• Communication skills.

Requires the ability to:

• Coordinate and oversee the entire permitting process.
• Assist applicants with preparing and submitting comprehensive permit applications.
• Analyze, interpret, and accurately review construction, land use, and improvement applications and submittals.
• Route permit applications to the appropriate department or division.
• Work under pressure and/or with continual interruptions and complete work according to a varied schedule with a combination of immediate, short, and long-term deadlines.
• Answer inquiries from customers and stakeholders.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Maintain accurate logs, records, and basic written records of work performed.
• Operate modern office equipment including computer equipment and software programs.
• Make accurate arithmetic calculations.
• Organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate.
• Review situations accurately and determine the appropriate course of action using independent judgment according to established policies and procedures.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Pre-Employment Screening
The following pre-employment screening(s) are required for this position:

• Background Check

Physical Demands

• Sitting –Frequently
• Standing - Frequently
• Walking - Regularly
• Moving up to 50 lbs. Floor-Waist - Occasionally
• Moving up to 50 lbs. Above Shoulders - Occasionally
• Stooping/Bending - Regularly
• Reach Waist to Shoulder - Regularly
• Wrist/Hand/Finger manipulation (keyboarding, mousing, etc.) - Frequently
• Repetitive Motions - Frequently
• Talking - Frequently
• Hearing - Frequently
• Visual - Near Acuity - Frequently
• Visual - Far Acuity - Frequently
• Visual - Depth Perception - Frequently
• Visual - Color Discrimination - Frequently

Working Conditions

• Exposure to Weather –Occasionally
• Noise Intensity Level –Moderate
• Exposure to upset customers – Intermittently
• Exposure to constant interruptions - Frequently

Disclaimers
The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility. This should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. The Employer retains the right to change or assign other duties to this position.
Nothing in this job description is intended to create a contract of employment.

This position is open until filled. The City reserves the right to close this posting at any time without notice once a sufficient candidate pool is identified. Early submission is highly encouraged.