Systems Analyst II in Chesapeake, Virginia at City of Chesapeake Human Resources

NewSalary: $82884 - $109821Industry: Government/Civil ServiceJob Function: Information Technology
City of Chesapeake Human Resources
Chesapeake, Virginia, 23322, United States
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Job Description

Working Title of Vacant PositionSystems Analyst II
Job Type: Full Time
Posting Type: City Employees Only
Number of Vacancies: 1
Department: INFORMATION TECHNOLOGY
Division: IT Public Safety
Requisition Number: 2026517
Number of hours worked per week: 40
Work Schedule: Monday to Friday-8 am to 5 pm. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. | Occasionally- Up to 1/3 of the time.
Work Site Location: Chesapeake, VA
Position Driving Requirement: O - Occasional
Pay Basis: Semi-Monthly
Advertised Salary:
$82,884-$109,821; Depending on Qualifications and Experience


Job Description:
Systems Analyst II-Public Safety Solutions Team

Are you passionate about technology that truly makes a difference? Join the City’s Public Safety Solutions Team and help support the systems relied upon every day by Police, Fire, Emergency Medical Services, Emergency Communications, and the Office of Emergency Management. This role sits at the intersection of technology, operations, and public service, where no two days are the same and your work directly supports community safety.

As a Systems Analyst II, you will manage multiple initiatives at once, from intake requests to complex projects, guiding them from concept through implementation. You will collaborate closely with public safety partners, internal IT teams, and vendors to ensure systems are efficient, reliable, and aligned with business needs.

What You’ll Do
  • Lead and manage the work intake process for public safety requests, from initial submission through approval and delivery.
  • Gather, analyze, and document business and technical requirements, ensuring alignment with standards and operational needs.
  • Evaluate existing systems and research commercial off-the-shelf solutions to identify the best fit for business requirements.
  • Support project planning by assisting with budgets, timelines, resource coordination, risk analysis, and cost-benefit evaluations.
  • Serve as project manager for new, simple, or standard projects when additional oversight is needed.
  • Perform gap analysis between current and proposed solutions to recommend effective, sustainable improvements.
  • Develop use cases, test plans, acceptance criteria, and process models to support user acceptance testing.
  • Coordinate testing efforts, obtain user approvals, and ensure solutions are functionally sound and well integrated.
  • Track, monitor, and report on project progress using the City’s IT resource management tools.
  • Provide user support, change management, issue resolution, and root cause analysis with appropriate escalation.
  • Manage vendor and COTS relationships, including RFP development, contract execution, scope definition, and ongoing support.
  • Prepare user documentation and assist with end-user training to support successful adoption.
  • Participate in after-hours, rotational support for critical applications in a 24/7/365 public safety environment.

Why This Role Matters
Your work will directly support first responders and emergency professionals who rely on technology to serve the community. If you enjoy problem-solving, collaboration, and meaningful work with real-world impact, this position delivers all three, with purpose included at no extra cost.

Apply today and help power the systems that protect and serve our community.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks


Required Qualifications:
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor’s degree in computer science or a closely related field.

EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this job class requires a minimum of three years of full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards. As applicable, Information Technology based positions must meet requirements specified in Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN).

SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.


Preferred Qualifications:
VCIN/NCIC Qualified


Job Open Date: 11/10/2026
Job Close Date: 11/17/2026
Open Until Filled: No

Special Instructions to Applicants:
This position is for City employees, volunteers, temporary workers, and interns only.

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Job Location

Chesapeake, Virginia, 23322, United States

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