Institutional Assistant in Arkadelphia, Arkansas at Arkansas State University

Please note: All postings close at 12 A.M. CST on the closing date. This employer participates in E-Verify.

Position Summary:

This Professional Advisor position is a grant-funded 12-month position in the Reddie Student Success Center. Professional Advisors assist students in the development of an educational plan including choosing a program of study, clarifying educational goals, and monitoring student progress toward program completion.

Professional Advisors provide students with information to guide academic decisions and work with faculty advisors and deans to address academic matters and connect students to campus resources. Professional Advisors may present academic orientation information to student groups. Professional Advisors use various technologies to maintain student communication files and may prepare reports as requested by the Office of Academic Affairs.

Duties & Responsibilities:

• Serve as a student advocate.
• Encourage student persistence and completion by serving as a resource for information and assistance.
• Assist students with selection of major/courses while providing connections to faculty advisors, career development, and long-term planning assistance.
• Assist students with the use of university communication tools, learning management systems, and student information systems (such as Outlook, Canvas, Slate and Banner).
• Review academic standing of students for possible intervention, support, and referrals.
• Demonstrate dependability, punctuality, and consistent attendance with ability to maintain a full schedule of student appointments.
• Demonstrate listening skills and openness to various forms of student communication.
• Assess the general needs of students and visitors to the Reddie Student Success Center.
• Participate in recruitment and student support activities and programs.
• Maintain a working knowledge of current career exploration and employment trends by participating in learning opportunities relevant to academic advising and coaching student success.
• Influence an energetic and positive work atmosphere of clear communication among colleagues, mutual respect and collaboration, and unified focus on student academic success.
• Prepare reports, student communications, and special projects as assigned in communication with the Office of Academic Affairs.
• Promote the public image of the University to all students and the community in a friendly, welcoming manner.

Knowledge/Skills/Abilities:

Successful applicants will demonstrate a high degree of professionalism and attention to detail.

Advisors should be able to navigate degree requirements and academic policies with the ability to multitask, solve problems, and work collaboratively with others.

The ideal candidate will have a passion for student success and the ability to maintain dependable schedules and accurate information concerning student performance.

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date.

Minimum Qualifications:

An earned bachelor's degree.

Prior experience working in academic advising is preferred but not required.