Clinical Supervisor (Full-Time) in Waltham, Massachusetts at The Baker Center for Children and Families
Salary: $62000 - $65000
The Baker Center for Children and Families
Waltham, Massachusetts, 02453, United States
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Job Description
Clinical Supervisor (Full-Time)
Job Title: Emergency Line Clinical Supervisor
Location: Remote
Position Type: Full-Time
Summary of position:
The Baker Center for Children and Families (also known as Judge Baker Children's Center), promotes the best possible mental health of children and families through the integration of research, intervention, training, and policy.
The Clinical Supervisor position is a management position, responsible for supervising Telephone Screeners on-shift ensuring that reports of child abuse, and reports of missing children, are competed accurately and are aligned with DCF and Emergency Line policies, procedures, and priorities. Clinical Supervisors collaborate with Telephone Screeners in real-time, guiding the fact- gathering and critical thinking process, in cases requiring a clinical decision and potential intervention. Off shift, Supervisors provide individual supervision to Telephone Screeners, participate in team meetings and trainings, and conduct quality management activities.
Essential duties:
- Manages shift tasks collaboratively with team members to effectively promote quality and efficiency.
- Reviews reports of alleged child abuse and/or neglect and reports of missing or absent children in accordance with DCF and Emergency Line policies, procedures, and priorities.
- Coordinates emergency screening reports and responses with DCF On-Call Supervisors.
Maintains a professional demeanor, non-judgmental and non-confrontational, with Telephone Screeners and callers. - Assists Screeners under stress through the use of crisis intervention and de-escalation techniques when needed.
- Develops strong working relationships with DCF, and internal and external stakeholders.
- Provides training for Telephone Screeners and new Supervisors.
- Provides individual supervision off-shift for up to five FTE Telephone Screeners.
- Performs quality management activities including, but not limited to, call and report audits.
- Participates in shift-review of certain emergency and non-emergency reports as needed.
Qualifications
Education:
- Master’s degree in social work or related field is required.
- Massachusetts’ Social Work License (any level).
Experience:
- Minimum of two years of experience working in child welfare.
Training:
- Proficiency with Microsoft Office, specifically Word.
- Must be comfortable learning new technical systems as needed.
The schedule includes evenings, nights, overnights, weekends, and holidays. Presence may be required on- site during these shifts. This is considered an “essential employee” position and may require work during weather-related or other local, regional, or statewide emergencies.
(Cover letter and a recent resume required for consideration.)
Logistics
License/Certification: MA Social Work License (any level)
Salary: $62,000 - $65,000
Open Date: ASAP
Benefits
We offer Medical (Blue Cross/Blue Shield), Dental and Vision options; 50% discount on monthly MBTA passes, immediate enrollment into retirement, with company contribution (4%) and match up to (4%) after 2 years of employment. We offer opportunities to get involved in various department/organization improvement committees and activities. For a full list of benefits please visit our website at bakercenter.org/benefits
Diverse and multilingual candidates are strongly encouraged to apply. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions or any other characteristic protected by law.
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Job Location
Waltham, Massachusetts, 02453, United States
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