Restaurant Server | Part Time | AM & PM Shifts in Raleigh, North Carolina at The Casso

Job Function: General Business
The Casso
Raleigh, North Carolina, 27603, United States
Posted on

Job Description

Overview

What you will be doing:
  • Greet and seat guests in a friendly and efficient manner
  • Take food and drink orders accurately and promptly
  • Upsell menu items and make recommendations to enhance the dining experience
  • Deliver food and beverages to tables in a timely manner
  • Ensure guest satisfaction by providing exceptional service and addressing any concerns or special requests
  • Clear tables and reset them for the next guests and maintaining cleanliness in the dining area
  • Collaborate with kitchen staff to ensure accurate and timely order delivery

  • Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.



Responsibilities

  • Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
  • Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
  • Accurately detail each order, ensuring accuracy and guest delight.
  • Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
  • Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
  • Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
  • Always maintain professionalism consistent with restaurant and company expectations.
  • Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
  • Take on additional tasks as necessary or assigned by restaurant leadership.

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    Job Location

    Raleigh, North Carolina, 27603, United States

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