Client Services Coordinator in Orlando, Florida at Celmark International

Position Purpose and Objectives

Essential Job Functions

• Become proficient with native ERP system (Process Pro) within all client service modules.
• Review all open orders on a weekly basis
• Provide follow-up information on incoming materials needed to complete orders to the packaging and purchasing departments.
• Assist in packaging and shipping of product samples to client, vendors, and key sales and operations department members. Pull components and labels from inventory when necessary.
• Complete detailed inventory reports for clients on weekly and monthly schedules.
• Complete change control and deviation forms as necessary
• Correspond via phone/e-mail with both material suppliers and key contacts in NJ Operations Center to coordinate receipt of materials and scheduling of production.
• Close out orders in ERP system post shipment for reconciliation.
• Work closely with all other departments to gather requisite data when needed.
• Survey new orders for salient information that should be conveyed to production or purchasing teams and note changes when applicable.
• Submit bill of materials approvals to sales staff to assist in new product set-up.

Skills and Experience:

Benefits:

• Retirement plan 401(k) - 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

Experience:

• Client Service experience essential

Language: