Director of HR in San Antonio, Texas at Texas Coffee Operations LLC

7 Brew is a revolutionary drive-thru coffee brand that was founded in Arkansas in 2016 and has now landed in Texas. 7 Brew’s energetic culture is its greatest asset, and that’s because of its wonderful employees. Those employees set 7 Brew apart with their warmth, enthusiasm, and love for delicious drinks. Cultivating kindness is the mission statement, and the employees have it in their souls. The result is a one-of-a-kind customer experience. Whether it's a lovely conversation while placing your order or simply toe-tapping along to your favorite song, 7 Brew cultivates kindness, and it just so happens they also have the best drinks in town.

Summary

The Director of Human Resources is responsible for leading all people-related strategies and initiatives across Texas Coffee Operations. This role serves as a key business partner to executive leadership and is responsible for building scalable HR programs that support growth, employee engagement, compliance, leadership development, talent acquisition, and company culture.

As the company continues to expand across multiple markets, the Director of HR will develop and implement people strategies that attract, retain, and develop top talent while ensuring compliance with all federal, state, and local employment laws. This position plays a critical role in cultivating a positive employee experience that aligns with our purpose, values, and commitment to operational excellence.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Develop and oversee recruiting strategies for all positions across the organization.
• Partner with Operations leadership to forecast staffing needs and build talent pipelines.
• Oversee applicant tracking systems and hiring processes.
• Establish recruiting metrics and reporting to improve hiring efficiency.
• Ensure consistent and equitable hiring practices across all markets.

Employee Relations & Culture

• Foster a positive, engaging, and high-performance work environment.
• Serve as a trusted advisor to leadership regarding employee relations matters.
• Conduct investigations and provide recommendations regarding workplace concerns.
• Support conflict resolution and employee engagement initiatives.
• Champion company culture and ensure alignment with organizational values.

Leadership Development & Training

• Design and implement leadership development programs for managers and future leaders.
• Partner with Operations and Training teams to create career pathing opportunities.
• Support succession planning and internal promotion strategies.
• Develop performance management programs and coaching resources.