Returns Manager in Lakeland, Florida at SE Independent Delivery Services

Drive Your Future Forward with Us!

Join a team that keeps moving forward—where your work makes a real impact every day. We're a transportation company that takes pride in delivering excellence every mile of the way—and we're looking for passionate, motivated and reliable people to help us do just that. Come be part of a team that values hard work, supports growth, and celebrates every win together.

Returns Manager

Daily Responsibilities:

• Oversee returns and SEIDS warehousing daily operations
• Work closely delivery contractors, returns personnel and transportation manager to ensure all return SKU's and manifests are accounted for
• Ensure safety processes and procedures are met or exceeded
• Work with client warehouse leadership to investigate Not on truck and delivery claims
• Ability to inspire and recruit team members, providing training as needed
• Manage and monitor performance metrics
• Work with all levels of management to build a positive work environment and improve team morale
• Manage department personnel needs including hiring, terminations, performance coaching, and annual reviews

Requirements:

• Minimum 2 years warehouse management experience
• Microsoft Office Suite experience, moderate excel
• Able to communicate well with all levels of management, exceptional interpersonal skills
• Detail oriented- department failures can cause inaccurate contractor/client claims
• Ability to work in a fast-paced environment, delivering accurate and consistent results

What We Offer

Southeast Independent Delivery Service was founded in 1999, and we understand that our employees, owner- operators and contractors, are at the forefront of our business, focusing on safety and providing quality services for our customers.

We offer a comprehensive benefits package that includes medical, dental, and vision along with paid vacation time and holidays. We also offer a 401k Retirement Program because planning for the future is just as important as being a success in the present. We are proud to give all our team members the opportunity to earn a steady income and advance in their careers.

Southeast Independent Delivery Service is an equal opportunity employer.

Applicants must be authorized to work in the U.S.