Waitstaff | Top of the Ridge Restaurant | Full Time in West Bend, Wisconsin at Cedar Community Corporate

Hospitality Associate

Top of the Ridge Restaurant | Cedar Ridge

Schedule: Monday through Friday | 11:00am to 7:30pm | Occasional Weekends & Holidays

💚 More Than a Job - Creating Memorable Fine Dining Experiences

Do you have a passion for hospitality, enjoy providing exceptional service, and love creating memorable experiences for others? Join our team at Top of the Ridge, Cedar Community's casual fine dining restaurant and bar!

We're looking for a friendly, enthusiastic, and service-oriented Hospitality Associate who takes pride in making every guest feel welcome. Whether you're recommending the perfect menu selection, serving a delicious meal, preparing beverages, or assisting with a special catered event, you'll play an important role in delivering an exceptional fine dining experience.

In this role, you'll combine your restaurant experience, attention to detail, and passion for hospitality to provide warm, professional, and attentive service. You'll work alongside a supportive team to ensure guests enjoy every visit while building meaningful connections with our residents and guests.

At Top of the Ridge, we create memorable experiences - one drink, one plate, and one smile at a time!

🍽️ What You'll Do

• Deliver exceptional guest service in our casual fine dining restaurant, bar, and catering settings.
• Welcome guests, provide attentive table service, and create a warm, inviting atmosphere.
• Share menu knowledge, explain daily specials, and recommend food and beverage selections.
• Accurately take and enter food and beverage orders while ensuring timely, professional service.
• Anticipate guest needs, respond to requests, and ensure an enjoyable fine dining experience.
• Collaborate with culinary and hospitality team members to provide seamless service.
• Assist with fine dining room setup, food preparation, stocking, and maintaining clean, organized service areas.
• Handle guest questions or concerns with professionalism and a positive attitude.
• Follow food safety, sanitation, and quality standards.

🌟 What We're Looking For

• 3–5 years of previous serving experience in a casual fine dining environment preferred.
• A genuine passion for hospitality and providing outstanding guest service.
• A friendly, professional personality with excellent communication skills.
• Strong menu knowledge and the ability to confidently recommend food and beverage selections.
• The ability to thrive in a fast-paced restaurant environment while maintaining attention to detail.
• High school diploma or equivalent.
• Bartending license or willingness to obtain one upon hire.

💚 Why Cedar Community?

At Cedar Community, hospitality is about more than serving a meal. It's about making people feel welcome, creating meaningful connections, and delivering experiences that keep guests looking forward to their next visit.

At Top of the Ridge, you'll have the opportunity to showcase your fine dining and hospitality skills in a welcoming, community-focused atmosphere while getting to know the residents and guests you serve.

If you're passionate about great food, exceptional service, and creating memorable experiences, we'd love to have you on our team!

Apply today and bring your passion for hospitality to Top of the Ridge at Cedar Community!

NOTE: For the safety of our residents and staff, Cedar Community requires all employees to be vaccinated against influenza, except for approved medical or religious exemptions. COVID-19 vaccination is strongly encouraged. Requirements may change per CMS guidelines.