Program Coordinator- Holliswood Older Adult Center in Jamaica, New York at JASA

As a Program Coordinator at JASA's Holliswood Older Adult Center in Queens, you'll play an essential role in creating a welcoming, engaging, and supportive environment for older adults. You'll help coordinate daily programs and activities, support center operations, and develop opportunities for participants to stay socially connected, active, and engaged in their community.

Shift Schedule:
Monday–Friday: 8:00 AM – 4:00 PM

Hours Per Week:
35

JASA is one of New York City's largest and most respected nonprofit organizations serving older adults. Every day, our team helps thousands of New Yorkers age with dignity, independence, and connection to their communities.

Make a Meaningful Impact

• Help older adults remain active, socially connected, and engaged in their communities.

• Coordinate programs and activities that promote wellness, independence, and quality of life.

• Build positive relationships with participants while supporting their needs and interests.

Mission-Driven & Collaborative Environment

• Work alongside a dedicated team committed to serving older New Yorkers.

• Collaborate with staff, volunteers, community partners, and service providers.

• Contribute ideas that enhance center programming and the participant experience.

Professional Growth

• Develop your skills in program coordination, activity planning, and community engagement.

• Gain experience supporting older adult services and nonprofit program operations.

• Access opportunities for continuous learning and career advancement.

The Program Coordinator is an integral member of the Holliswood Older Adult Center team, helping coordinate daily programming, engage participants, and support the smooth operation of the center. This position focuses on developing and coordinating activities, maintaining program records, assisting with special events, and fostering an inclusive environment where older adults feel welcomed, valued, and connected.

• Plan, coordinate, and implement recreational, educational, cultural, and social activities for older adult participants.

• Develop engaging programs that encourage social interaction, wellness, creativity, and lifelong learning.

• Assist with organizing special events, celebrations, workshops, and community activities.

• Maintain program calendars and activity schedules.

• Encourage participation and gather feedback to identify opportunities for program improvement.

• Ensure activities are inclusive and responsive to participants' interests and needs.

• Establish positive relationships with participants and respond to questions, concerns, and program-related needs.

• Provide information about center activities, services, and available community resources.

• Communicate program schedules, announcements, and updates to participants.

• Promote an environment that supports dignity, independence, respect, and social connection.

• Identify opportunities to improve participant engagement and overall satisfaction.

• Work collaboratively with center staff to support participants' experiences and needs.

• Maintain accurate attendance records, program documentation, and activity reports.

• Assist with preparing reports and maintaining required administrative records.

• Organize program materials, schedules, and related documentation.

• Support compliance with JASA policies, procedures, and applicable program requirements.

• Communicate relevant program updates and operational needs to the appropriate staff.

• Assist with the daily operations of the Holliswood Older Adult Center to ensure programs and services run smoothly.

• Coordinate with staff and volunteers to support scheduled activities and special initiatives.

• Help maintain an organized, welcoming, and participant-friendly environment.

• Assist with addressing day-to-day operational needs as they arise.

• Support continuity of center activities and services.

• Assist with planning and coordinating special events, celebrations, and community activities.

• Support outreach efforts that encourage older adults to participate in center programs.

• Coordinate with community partners and service providers as needed.

• Help promote awareness of center activities and opportunities for engagement.

• Assist with additional center initiatives and special projects as assigned.

• Collaborate with colleagues to support the center's goals and priorities.

• Adapt to changing program needs and assist with special assignments.

• Work occasional additional hours for special events or program needs, as necessary.

• Perform other related duties as assigned.

• High school diploma or GED required.

• Associate degree or higher preferred.

• One or more years of experience in program coordination, activity planning, community programming, or a related field highly preferred.

• Experience working with older adults, a senior center, or a community-based nonprofit organization is a plus.

• Experience coordinating events, facilitating group activities, or developing programs preferred.

• Strong organizational, time-management, and coordination skills.

• Excellent verbal and written communication skills.

• Strong interpersonal skills and the ability to build positive relationships with older adults.

• Ability to work collaboratively with staff, volunteers, community partners, and participants from diverse backgrounds.

• Ability to manage multiple priorities and adapt to changing needs.

• Attention to detail and the ability to maintain accurate records and documentation.

• A patient, compassionate, and service-oriented approach.

• Commitment to supporting the dignity, independence, and well-being of older adults.

• Ability to exercise sound judgment and maintain confidentiality.

• Positive, proactive, and team-oriented attitude.

• Proficiency in Microsoft Office, including Word, Excel, and Outlook.

• Familiarity with email, digital calendars, and general computer applications.

• Ability to maintain electronic records and learn new software or program management systems.

JASA offers a comprehensive benefits package designed to support your well-being and future:

Choose from quality Medical, Dental, and Vision plans. We also offer Employee Wellness Programs, including fitness initiatives and mental health support, plus an Employee Assistance Program (EAP).

Enjoy ample Paid Time Off, including vacation, holidays, and floating holidays.

Opportunities for continuous learning and career advancement are available.

Your contributions are celebrated through various recognition programs.

JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.