Counter Staff-Full Time in Arvada, Colorado at Conquer The Day LLC

Tide Cleaners is seeking a Guest Service Representative to join our team!We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable customer experience for our customers.Duties & Responsibilities-Provide the best in-store customer experience to our dry cleaning, laundry pick up and drop off customers.-Manage any customer inquiries via phone, email, and in-person, build rapport with customers and identify their needs.-Be able to resolve/deescalate customer complaints/issues.-Perform all clothes check-in and check-out tasks.-Tag, spot check, organize garments according to any customer details request.-Inform customers about payment methods and verify their credit card data.-Perform basic math skills to calculate garment prices and operate cash transactions accurately.-Ensure the quality standards of Tide Dry Cleaners are met.-Be able to function in a fast-paced environment with a high level of detail while standing for long periods of time.-Maintain cleanliness of the entire store, specifically the counter area to ensure a neat store appearance.-Other duties may be assigned.Qualifications-Ability to recognize numbers and perform basic math skills.-Ability to self-start and maintain positive/energetic motivation.-Strong Leadership qualities.-Participate in ongoing education and training.-Must be able to stand for long periods of time.-Previous experience in hospitality/customer service roles is preferred.Shift and ScheduleMonday-Friday 1:00pm-7:00pm (day off TBD based on availability)Saturday Shift 9:00am-4:00pmSundays offAdditional hours available if candidate is willing to go to other locations nearby.Full-time 32+ hours weeklyBenefits-Health Insurance-Yearly Paid Time Off