Intake CQI Coordinator - CA in SAN DIEGO, California at California Health and Recovery Solutions, PC

Are you passionate about improving access to behavioral health services while using data and quality improvement to enhance patient outcomes?

We're seeking an Intake CQI Coordinator to support the intake and continuous quality improvement (CQI) processes for individuals entering Restoration of Competency (ROC) programs. In this role, you'll coordinate intake activities, monitor quality and timeliness of care, analyze performance data, and collaborate with clinical teams to ensure individuals receive appropriate services while supporting ongoing program excellence.

If you're detail-oriented, collaborative, and driven by process improvement, we'd love to hear from you.

What You'll Do

• Coordinate the intake process for individuals newly deemed Incompetent to Stand Trial (IST), ensuring timely placement into appropriate Restoration of Competency treatment programs.
• Receive and manage intake referrals from the Patient Management Unit (PMU) while coordinating care with assigned treatment facilities.
• Communicate with facility leadership and clinical teams regarding psychiatric, nursing, and mental health treatment responsibilities.
• Track and document communications related to patient intake and care coordination throughout the admission process.
• Monitor the timeliness and quality of treatment services through electronic health record reporting, chart audits, and quality performance indicators.
• Assist with coordinating and tracking peer review activities across Restoration of Competency programs.
• Communicate with program leadership regarding peer review schedules, due dates, and quality improvement activities.
• Analyze trends and identify opportunities to improve intake processes, care coordination, and service delivery.
• Support continuous quality improvement initiatives by assisting with audits, reporting, process improvements, and staff education.
• Travel to assigned facilities, as needed, to provide quality improvement, support and training.

What We're Looking For

Education

• Bachelor's degree (preferred)

Experience

• Three (3) years of clinical experience in a psychiatric or mental health setting (preferred)

Why Join Us

As an Intake CQI Coordinator, you'll play an important role in ensuring individuals receive timely access to Restoration of Competency services while helping improve the quality and effectiveness of behavioral healthcare programs. You'll collaborate with multidisciplinary teams, analyze meaningful performance data, and contribute to initiatives that strengthen patient care, operational efficiency, and continuous quality improvement. This is an excellent opportunity for someone who enjoys combining clinical knowledge, analytics, and process improvement to make a measurable impact.

Perks and Benefits

In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing, including:

• DailyPay
• Tuition Assistance
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Pet insurance
• Discount and reward programs for Theme Parks & Attractions, Hotels, Rental Cars, Water Parks, Virtual Events & Shows, Movie Tickets, Gift Cards, and more.

*Eligibility for perks and benefits varies based on employee type and length of service.

You Matter

From top to bottom, we are a company of caregivers. If there is one unifying characteristic of everyone at Recovery Solutions, it is the deep desire to make a difference by helping society’s most vulnerable and often overlooked individuals. Every day our team has the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most.

For those of you whose calling it is to serve others, this is your moment. Your chance to join our family and be a part of our mission to care for those desperately in need, and to do your part to heal the world, one patient at a time.

We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

We are an Equal Employment Opportunity Employer

We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.

Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.

We are an Affirmative Action Employer in accordance with applicable state and local laws.