Administrative Assistant in Annapolis, Maryland at Advocate Support Services Inc

Advocate Support Services, Inc. – Maryland Behavioral Health Organization

Advocate Support Services is growing, and we're looking for an exceptional Administrative Assistant who thrives on organization, accuracy, accountability, and making complex operations run smoothly.

This is not a receptionist role. This is a mission-critical operations position supporting a rapidly growing behavioral healthcare organization that serves adults living with serious mental illness throughout Maryland. The Administrative Assistant helps ensure authorizations are tracked, records are audit-ready, technology is coordinated, onboarding moves efficiently, and staff have what they need to deliver life-changing services. [PD-

✅ Meaningful work that directly supports individuals on their recovery journey.

✅ Stable, growing healthcare organization.

✅ Diverse responsibilities—no two days are the same.

✅ Collaborative leadership team that values initiative and reliability.

✅ Opportunity to learn healthcare operations, compliance, HR support, technology coordination, and healthcare administration.

You may support one or more operational areas, including:

• Administrative and office operations
• Records management and document control
• Insurance eligibility and authorization tracking
• Quality assurance and compliance support
• HR onboarding and offboarding support
• Technology and equipment coordination
• Referral and intake support
• Operational communications and project support

This role is ideal for someone who loves:

• Checklists
• Organization
• Process improvement
• Solving problems
• Following through
• Managing multiple priorities without losing attention to detail

✅ Is incredibly organized

✅ Loves systems, structure, and accuracy

✅ Is comfortable learning technology platforms

✅ Can handle confidential information with professionalism

✅ Communicates clearly and professionally

✅ Takes ownership of tasks and follows them through completion

✅ Can recognize issues and escalate them appropriately

• Administrative support
• Healthcare administration
• Behavioral health
• Human services
• Microsoft 365 (Outlook, Teams, SharePoint, Excel)
• Electronic records systems
• Insurance verification or authorization support

You are the person who notices what others miss.

You create order where others see chaos.

You enjoy checking tasks off a list, maintaining accurate records, and helping an organization operate at a high level. You take pride in accuracy, professionalism, and dependability.

• Full-Time or Part-Time Available
• Hourly / Non-Exempt
• Office-Based Position
• Reports to the Director of Operations

We are actively interviewing and looking to hire immediately.

If you're ready to be part of a growing organization where your work truly matters, we would love to hear from you.