Entry Level Training Associate | Work From Home in Kingston, Ontario at Spade Recruiting

Join a growing organization that helps working families understand and access supplemental coverage options. We are hiring motivated, service-oriented individuals for several remote Customer Service and Sales positions. This opportunity is ideal for people who communicate effectively, enjoy assisting others, and want to build a long-term career.

For more than 68 years, our organization has worked with labor unions and professional associations throughout North America. We currently support over 40,000 groups and more than 5 million members, including organizations affiliated with professional sports.

Our programs provide continued protection when traditional workplace coverage is reduced or ends due to retirement or a change in employment. The organization has more than $58.9 billion of insurance in force and holds an A+ (Superior) financial-strength rating from AM Best.

• Communicate with members by phone and video conference
• Respond to incoming inquiries and complete follow-up calls
• Schedule and conduct virtual appointments
• Present available coverage options clearly and accurately
• Assist with applications and required documentation
• Maintain organized and accurate records
• Complete quality-control reviews
• Participate in ongoing training and leadership development

Weekly Pay | Performance Bonuses | Approximately $55,000 Average First-Year Income | Residual Income | Health Coverage | Flexible Scheduling | Remote Work | Career Advancement | One-on-One Training | Company-Sponsored Travel

• Strong verbal and written communication skills
• Excellent customer service and interpersonal abilities
• Effective time-management and organizational skills
• Basic computer skills and comfort using virtual meeting platforms
• High school diploma or equivalent

Previous customer service, retail, or client-facing experience is preferred but not required. Post-secondary education is an asset but is not mandatory.

All interviews are conducted through video conference, allowing candidates to complete the process remotely.