Lead Registered Nurse (RN) in San Jose, California at Roots Community Health Center

Position Summary:

Under the supervision of the Senior Medical Services Manager, the Registered Nurse (RN) is responsible for carrying out functions within the RN scope of practice and acts as the RN Lead.

Clinical Duties and Responsibilities:

• Provide direct patient care and education under established standing orders and standardized procedures, including conducting nurse visits for preventive care, chronic disease monitoring, acute concerns, sensitive services etc.
• Perform patient triage and nursing assessments to determine patient needs, prioritize care, and coordinate timely provider involvement when clinically indicated.
• Coordinate services between Physicians, specialists, medical providers, and non-medical staff as necessary to meet the complete medical socio-economic needs of clients.
• Complete medication reconciliation and review during patient encounters, ensuring the accuracy of medication lists and the patient's understanding of medication use.
• Provide oversight of a population of complex, high-risk patients, including monitoring identification of those eligible for enhanced care management, care plan completion, and patient outcomes.
• Attend departmental and organizational meetings as required.
• Actively participate in integrated team care management rounds.
• Document patient care activities accurately and in a timely manner within the Electronic Health Record in accordance with organizational policies.

Leadership and Operational Support Duties and Responsibilities

• Support the Senior Medical Services Manager in the coordination and oversight of clinical operations to ensure efficient, high-quality patient care delivery.
• Provide support with Registered Nurse (RN) oversight, including assisting with clinical guidance, workflow support, and reinforcement of nursing standards and protocols as directed by the Senior Clinical Services Manager.
• Provide operational support in addressing day-to-day clinical issues that arise in the clinic, including assisting with patient flow, clinical problem-solving, and coordination with interdisciplinary team members.
• Serve as a clinical resource for staff and assist in facilitating interdepartmental communication between nursing staff, departments, providers, and leadership to support coordinated care delivery.
• Participate in special projects, clinical initiatives, and other administrative duties that support the overall mission and operations of Roots Community Health Center.
• Participate in quality improvement and population health initiatives, including outreach and engagement efforts to support preventive care and chronic disease management

Core Competencies

• Clinical Proficiency & Agility: Executes high-fidelity care within complex clinical workflows; balances rapid patient throughput with precision, safety, and adherence to standardized protocols.
• ?Operational Stewardship: Demonstrates "systems-thinking" by actively optimizing clinic operations, minimizing waste, and ensuring high-impact delivery of services.
• ?Integrated Team Leadership: Acts as a clinical anchor, providing real-time guidance to interdisciplinary staff and fostering seamless communication between nursing, providers, and patient services teams.
• ?Culturally Informed Care: Delivers high-touch, patient-centered interactions that bridge the gap for marginalized populations, consistently upholding the "Gold Standard" of dignity and trust.

Requirements

• Valid, current California license as a registered nurse, current AHA CPR certification and either of the following: A Bachelor’s Degree in Nursing and a California Public Health Nurse certificate and a minimum of two (2) years’ experience in nursing;
• Understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community members.
• Willingness to work a flexible schedule.
• Ability to establish and maintain effective working relationships with individuals and groups, both professional and non-professional, co-workers, management personnel, the public and others.
• Solid organizational skills, including attention to detail and multi-tasking.
• Clear and effective external and internal, verbal and written, communication skills.
• Ability to work with people from diverse backgrounds.
• Maintains composure and professionalism in high-stress clinical environments