26-27 Front Desk Receptionist in Milwaukee, Wisconsin at Milwaukee Science Education Consortium, Inc

Title: Front Desk Receptionist
Supervisor: Operations Manager

Department: 24th Street

Classification: Non-Exempt

Contract Length: Full Time (12 month position)

Founded in 2000, the Milwaukee Academy of Science is a high-performing, K4-12th grade charter school that serves over 1,400 scholars in the near Westside of Milwaukee. The mission of the Milwaukee Academy of Science, an exemplary leader in STEM education, is to graduate urban students prepared to compete successfully at the post-secondary level.

I. Accountability Objectives: A front desk administrative assistant is responsible for performing administrative duties to support daily business functions and operations. The ideal candidate will have strong communication skills, organizational skills, and the ability to problem solve.

II. Position Characteristics:

Length of Contract: School Year - 24-25 school year, and new contract given for the 25-26 School Year (12 month position)

III. Position Relationships:

Reports to: Operations Manager

Coordinates with: Parents, Families, Academy Principals, Staff, Classroom Teachers, and School Culture Team

IV. Position Qualifications:

Required Qualifications: High School Diploma

V. Position Responsibilities:

• Oversee the day to day activities of the school, serving as the main point of contact in the school’s front office area
• Greet and document all visitors (signing in visitors, ensuring that students only leave with authorized parents/guardians, monitoring and controlling access to the school, etc.)
• Manage phones (answering calls, redirecting calls, taking messages, placing calls, creating school announcements, etc.) and ensure optimal level of service to students, parents and community stakeholders
• Manage written communication between the school and students, parents, and the community (distributing received mail, preparing school mailings, making mail drops, etc.)
• Maintain and manage inventory of school uniforms, school supplies, office supplies, and high school supplies
• Create a welcoming environment for students and families so that they feel comfortable approaching the office with concerns
• Build rapport with students, parents, and families so they understand unambiguously that our staff loves them
• Support all school expectations and policies
• Establish and maintain open lines of communication with families and community
• Communicate with parents about student records and student history
• Update and post Honors lists, SuperNovas List, weekly detention lists, and other notices needing communication across the school