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Family Services Specialist I (In-Home & CPS) in Chesapeake, Virginia at City of Chesapeake Human Resources

NewSalary: $51869 - $51869Industry: Government/Civil ServiceJob Function: Customer Service
City of Chesapeake Human Resources
Chesapeake, Virginia, 23322, United States
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Job Description

Working Title of Vacant PositionFamily Services Specialist I (In-Home & CPS)
Job Type: Full Time
Posting Type: City Employees Only
Number of Vacancies: 2
Department: HUMAN SVCS
Division: HS-SS FAMILY SERVICES
Requisition Number: 2026296
Number of hours worked per week: 40
Work Schedule: 8 am – 5 pm; Monday – Friday Schedule varies depending on operational needs Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. | Occasionally- Up to 1/3 of the time.
Work Site Location: Chesapeake, VA (100 Outlaw Street)
Position Driving Requirement: R - Routine
Pay Basis: Semi-Monthly
Advertised Salary:
$51,869/ annually
Starting salary based on qualifications and experience


Job Description:
Family Services Specialist I – Child Protective Services (CPS)
The City of Chesapeake Department of Human Services is seeking an experienced CPS Family Services Specialist to conduct child abuse and neglect investigations and safety assessments under supervision.
This role involves managing caseloads; using structured tools to assess risk and ensure child safety; and making placement decisions when necessary. Responsibilities also include preparing court documents, providing testimony, and completing CPS intake duties.
The specialist will collaborate with law enforcement, medical, and mental health professionals while working in a fast-paced, high-demand environment.
Strong attention to detail, professionalism, and flexibility are required, including availability for after-hours work.

TYPICAL TASKS:
  • Conducts client interviews, investigations, and comprehensive family assessments; develops and implements service plans and handles interstate referral screenings
  • Provides individual and group counseling, crisis intervention, and support with basic life skills such as parenting, budgeting, and employment readiness
  • Conducts home visits to observe, document, and assess family interactions and living conditions; coordinates and supervises visitation schedules
  • Collaborates with community partners, agencies, and service providers to coordinate care and make appropriate referrals for client services
  • Manages provider arrangements, including authorizations, purchase orders, rate negotiations, invoice processing, and verification of services
  • Maintains detailed case records, prepares reports, and completes required documentation and administrative tasks
  • Provides court-related services, including preparing documentation, participating in hearings, and testifying as required
  • Makes critical child safety decisions, including emergency interventions and placement of children when necessary
  • Recruits, screens, and conducts training and orientation for foster parents, volunteers, and service providers
  • Provides public information on services and eligibility requirements for assigned programs
  • Participates in cross-training and may rotate across CPS, foster care, and adoption units
  • Performs other related duties as assigned

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.


Required Qualifications:
VOCATIONAL/EDUCATIONAL REQUIREMENT:
In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below:
1) A minimum of a bachelor’s degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content.
2) A minimum of a bachelor’s degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services-related area.
To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area.

SPECIAL CERTIFICATIONS AND LICENSES:

Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards.

SPECIAL REQUIREMENTS:
Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.


Preferred Qualifications:
  • Communicate effectively both orally and in writing
  • Provides after hours on-call coverage and responds to emergencies in /child protective services, In-Home Prevention and/or foster care.
  • Experience writing court documents such as court reports, Emergency Removal and Protective Order affidavits.
  • Experience interviewing individuals to obtain detailed information and then produce a written document that accurately explains information obtained during the interview in a detailed and easily understood manner.
  • Develop and implement service plans in order to insure the delivery of appropriate services to the client
  • A minimum of two years of appropriate and related experience in a Human Services area and / or prior VDSS experience in Child Welfare.
  • Experience or knowledge of OASIS and/or Peer Place
  • Strong typing/data entry skills and also be able to follow 24 hour case documentation requirements.
  • Excellent customer service skills.


Job Open Date: 06/23/2026
Job Close Date: 06/29/2026
Open Until Filled: No

Special Instructions to Applicants:
Drug Screening: MARIJUANA
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.

Job Location

Chesapeake, Virginia, 23322, United States

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