Residential Fiber Installation Specialist Residential Fiber Installation Specialist in Ogden, Utah at Connext LLC

Fiber Installation Technician

Join Connext Fiber Internet, a rapidly expanding provider of high-speed fiber-optic internet services committed to delivering reliable and lightning-fast connectivity to residential and business customers. Our team values customer satisfaction, innovation, and professionalism in every installation and service interaction. We are seeking a dedicated Fiber Installation Technician to help us maintain our reputation for excellence and support our growth.

Reports To: Installation Supervisor

The Fiber Installation Technician is responsible for installing fiber-optic internet services directly at customer locations. This role involves setting up rooftop and in-home equipment, running cables, and ensuring seamless connectivity. The ideal candidate will demonstrate a strong work ethic, technical aptitude, and problem-solving skills to troubleshoot and repair equipment as needed.

Key Responsibilities:

- Install fiber-optic internet services at residential and commercial customer sites

- Set up and configure rooftop and in-home networking equipment

- Run and secure fiber-optic cables in various environments

- Test and verify connectivity to ensure optimal performance

- Troubleshoot and resolve technical issues during and after installation

- Educate customers on their new service and equipment operation

- Maintain accurate documentation of installations and service reports

- Adhere to safety protocols and company standards during all tasks

Skills and Qualifications:

- Proven experience in fiber-optic or telecommunications installation preferred

- Strong technical aptitude and troubleshooting skills

- Ability to work outdoors and in confined spaces

- Excellent communication and customer service skills

- Valid driver’s license and clean driving record

- Ability to lift heavy equipment and work at heights when necessary

- High school diploma or equivalent; technical training or certifications are a plus

- Self-motivated with a strong work ethic and attention to detail

At Connext Fiber Internet, we foster a collaborative and innovative environment that encourages professional growth. We offer competitive compensation, ongoing training, and opportunities for advancement as we continue to expand our team. If you are passionate about technology and customer service, we invite you to join us in delivering exceptional connectivity solutions.