IT Tech II (31057) in Southlake, Texas at GI Alliance
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Job Description
Job DetailsJob Location: GIA Cedar Ridge Admin - Southlake, TX 76092
Position Type: Full Time
Job Shift: Day
Description
Description
GI Alliance is seeking an experienced Clinical IT Support II.
The Central Texas IT Support team is currently looking at a significant increase of local and enterprise projects that must be completed in the fiscal year 2026. Projects include business initiatives, continual process improvement, merger and acquisitions, daily break/ fix, and vulnerability remediation for end user peripherals.
Meeting projected timelines can be difficult to achieve due to resource shortages. Supported teams may be impacted by delayed or longer resolution times to large and small issues. Patients may also be indirectly impacted with delayed times to resolve when support staff is waiting for an IT resource.
Proposed Solution
To provide support for merger and acquisitions, service on day-to-day IT support issues, and deliver critical services to the physicians, staff, and most important the patients, recommend the following action:
Recruit internal or external candidate to fulfill IT Tech II who will assist the team with day-to-day operations. The position will be based in Southlake but is not limited to Dallas or is assigned to a specific SBU. The expectation is to help support all the Central Texas clinics as needed. Recent transition of a tech in the division has left position open and with the current local and enterprise projects it is imperative that we backfill as soon as possible, so we don’t exhaust current resources and fall short of our SLA commitments to our customers.
Qualifications
Qualifications
Qualifications
Education: High School diploma or equivalent.
Experience: Some experience with Word and Excel preferred.
Requirements for Level I Status:
Additional Qualifications:
Performance Requirements:
GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran