Account Executive at Crowley Webb & Associates – Buffalo, New York

Crowley Webb is looking for a full-time account executive who is an open-minded team player and comfortable working in a fast-paced environment. The ideal candidate will serve as a critical link – along with senior-level account management – between the client and the entire agency team. The account executive is the client’s voice within the agency when driving advertising campaigns, ensuring the client’s goals are met and aligning the internal efforts of various teams (creative, media, PR, analytics, and digital) with the appropriate campaign components (print, web, broadcast, etc.)

Read on to see if you have what it takes to join a company named one of Buffalo Business First’s Best Places to Work and named one of The Buffalo News’ Top Workplaces.

Responsibilities

Serve as the primary day-to-day liaison between the agency and its clients while providing proactive project management for all ongoing projects

Communicate with clients daily in a professional and efficient manner to build long-term trust

Meet client demands and expectations and prepare internal teams to deliver accordingly

Follow up and maintain current work in progress across various agency departments to make sure projects are on time and on budget

Maintain a thorough understanding of clients’ industries, target audiences, and competitive sets

Lead or participate in client meetings and conference calls, and take ownership of status reports and next steps

Collaborate with account leadership on billing and account profitability

Work with account leadership and key team members during strategic planning to confirm the right approaches, messaging, and tactics are considered

Process internal job open forms, job change forms, and other information requests

Qualifications

Bachelor's degree in business, communications, or marketing, or comparable work experience in a relevant field

Two to five years of experience within an agency setting, with a proven track record of managing multiple accounts simultaneously

Strong interpersonal skills to confidently navigate client conversations and collaborate in a team environment

Experience with digital project management, including digital campaigns, performance marketing campaigns, or CRM initiatives (strongly preferred)

Proficiency with computer software such as Microsoft Word, PowerPoint, Excel, and Google Drive

Demonstrated ability to learn, adapt to, and effectively utilize new AI-powered tools, platforms,

and methodologies

Understanding of or willingness to learn data protection regulations (e.g., ISO 27001, GDPR) and commitment to confidentiality

What We Offer

Competitive salary

Comprehensive benefits package (health, dental, vision, 401k, etc.)

Supportive and collaborative team environment

Ongoing training and professional development opportunities

Salary range: $45,000–$60,000 annually

Salary is always based on the unique set of skills, knowledge, and experience a candidate brings to the position.

At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately, better work. For this reason, we actively seek to build a more diverse and inclusive employee base by participating in racial equity training as well as exercises organized by our active, employee-led DEI council. We do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are an Equal Opportunity Employer.