Patient Service Rep - Outpatient Rehab at Exeter Hospital – Epping, New Hampshire

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families.

Why Join Us

• Magnet®-recognized hospital known for nursing excellence and quality care
• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career growth and leadership development opportunities across Beth Israel Lahey Health
• Free onsite parking
• Strong sense of community and teamwork where your contributions are recognized
• State-of-the-art facilities and advanced technology to support exceptional care
• Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland

Obtains and documents the accurate information to complete the registration process and other administrative functions.

Requirements:

• 1 year medical office experience preferred
• High School or GED

Responsibilities:

1. Performs various clerical activities to include photocopying records, filing and ordering clinical documents, faxing insurance paperwork, assembling and disassembling files, maintaining and ordering chart forms.
2. Updates the Meditech Administrative Assessment with insurance and patient attendance information.
3. Complete pre‑registration / registration within established error thresholds (RISARC).
4. Complete insurance verification on designated patients.
5. Assist with daily quality control activity.
6. Schedules evaluations and follow up appointments.
7. Communicates with provider office to obtain necessary clinical documentation, i.e. orders for therapy and properly obtains signatures from appropriate consenting party on all necessary forms.
8. Prepares clinical and administrative documentation for initial evaluations.
9. Performs other duties as assigned.