AOG Maintenance Supervisor at Business Jet – Dallas, Texas

Celebrating 30 years in business aviation, Business Jet recognizes its more than 150 aviation professionals as the key to its success. We are home to more than 70 jet aircraft and offer complete aviation solutions including; Acquisition-Sales, Aircraft Management, Maintenance, Charter, and FBO Services. Join a team that's dedicated to providing a truly vibrant and personalized aviation experience, built on trusted service, humble hearts and a family spirited atmosphere.

Job Summary

We are seeking an experienced AOG Maintenance Supervisor with advanced skills in both AOG maintenance and leadership with a strong emphasis on safety, compliance, quality, and productivity. This key role is responsible for the overall operation, performance, and efficiency of the AOG maintenance department. This role encompasses leadership in project execution, personnel management, and department oversight at our Dallas Love Field facility. You will work on high-end corporate aircraft with precision, autonomy, and professionalism in a fast-paced, quality-driven environment. The AOG Maintenance Supervisor reports directly to the Director of MRO Services and Assistant DOM.

Essential Duties and Responsibilities include the following:

Project & Maintenance Supervision

Participate in planning and scheduling of maintenance activities

Establish and communicate departmental priorities

Identify and allocate required resources for assigned projects

Verify resource availability and commit to scheduling requirements

Assign tasks and responsibilities to personnel

Monitor job progress to ensure adherence to schedule and budget

Adjust resources and priorities as necessary to maintain performance targets

Personnel Supervision

Safety: Enforce all safety policies and procedures; ensure personnel are properly trained and compliant with safety requirements

Personnel Assignment: Assign technicians to crews, shifts, aircraft, and specific job tasks

Attendance: Monitor and address attendance issues in a timely manner

Performance Management: Evaluate employee performance and implement corrective actions as needed

Training: Identify training needs, coordinate on-the-job training, and ensure training programs provided by Business Jet QC Department are complete when required

Professional Conduct: Monitor employee behavior and interpersonal interactions; address issues and coordinate with HR, DOM, and Assistant DOM as required

Productivity & Billable Performance

Maintain a minimum personal billable rate of 60%

Ensure assigned technicians maintain a minimum billable efficiency of 70%

Actively monitor labor utilization and adjust staffing or workflows to meet or exceed billable targets

Drive accountability and continuous improvement in workforce productivity

General Management

Maintain a safe, secure, and compliant work environment

Ensure full compliance with company SOPs and regulatory requirements

Coordinate with the Quality Department on unairworthy conditions and corrective actions

Plan, direct, and oversee all departmental activities

Ensure the quality and accuracy of all maintenance work and associated documentation

Enforce all applicable procedures, regulations, and company policies

Ensure all tools and equipment are maintained in serviceable condition

Promote and enforce strong housekeeping standards across facilities

Acquire and retain customer relationships

Perform additional duties as assigned

Delegation of Authority

The AOG Maintenance Supervisor may delegate duties to qualified personnel as necessary. However, such delegation does not relieve the Supervisor of overall responsibility for task completion and compliance.

Qualifications

Education & Experience:

Minimum of High School Diploma

Minimum three (3) years of AOG maintenance with leadership responsibilities preferred.

Preferred airframe experience on Gulfstream, Global Express, Falcon 900 EASy, Challenger 350, Citation Sovereign, King Air, and similar aircraft.

Preferred engine experience on BR710, HTF7000, PW306, TFE-731, PT6

Skills & Competencies:

· Strong knowledge of FAA regulations, aircraft systems, and maintenance best practices

· Experience with maintenance tracking systems and work order documentation

· Demonstrated expertise in both troubleshooting and problem-solving skills.

· Excellent analytical and organizational skills.

· Excellent written and verbal communication skills.

· Excellent customer service skills

· Proficient computer skills.

· Ability to self-inspect work and maintain accurate and detailed records

Certifications, Licenses, & Badging

REQUIRED: Current FAA Airframe and Powerplant Certification

Ability to attain Love Field Badge

Valid Driver's License

Work Environment & Physical Requirements

While performing the duties of this job, the employee is regularly exposed to various weather conditions. The employee may be exposed to loud noise levels in and around their work environment. The physical demands regularly required are to sit for extended periods of time, squat, crawl, climb along with the ability to lift and/or move up to 75 pounds. Daily interaction with Clients where tact and consideration are mandatory while maintaining a team effort in customer service. Business Jet is an IS-BAO Stage III Certified Operator with FAA Approved SMS/ASAP Programs.

Additional Demands

Ability to travel up to 75%.

Must be flexible with schedule.

Must supply all tools necessary to perform basic job functions.

Compensation & Benefits

Business Jet Offers:

Work schedule: Monday to Friday 0800-1700

Workstations in climate-controlled office when not on the maintenance floor

Competitive Pay

401k with Company Match

Health insurance (Medical, Dental, Vision, Prescription, and Additional Supplemental Plans)

Access to wellness programs (courses/challenges for healthy living)

Flexible Spending Accounts (FSA), Health Savings Account (HSA), and Dependent Care

Paid Time off (Three weeks of vacation/sick time) Eight paid holidays

Qualifying Paid leave starting after One (1) year of service