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Seasonal Pro Shop Attendant in LEESBURG, Virginia at Raspberry Falls Golf and Hunt Club

Salary: $12.00 - $15.00/hrEmployment Type: Part-TimeExperience Level: 1-2 Years
Raspberry Falls Golf and Hunt Club
LEESBURG, Virginia, 20176, United States
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Job Description

Position Description: This position is primarily responsible for greeting all customers and courteously and knowledgeably responding to customers questions both in person and over the telephone. Completes sales transactions accurately in the point of sale (POS) system. Assures that merchandise displays, and the pro shop and surrounding areas are neat and clean. Position Responsibilities: Greets all golfers and guests with superior customer service and courtesy, both in-person and over the phone. Promptly answers the telephone and accurately records requests for tee times and other reservations. Takes personal responsibility for satisfying each customers inquiry or concern.
Demonstrates thorough knowledge of all merchandise, promotions, and advertisements.
Accurately and efficiently completes all sales transactions; performs troubleshooting of point-of-sale transactions. Handles cash accurately and in accordance with company cash management procedures. Performs opening or closing procedures and accurately prepares deposits and management reports in accordance with company cash management procedures. Assures that the cash drawers and change are at all times secured appropriately. Reports any variances immediately to the manager on duty.
Assures the appearance of the pro shop and merchandise displays are clean, neat and appropriately stocked. Vacuums, dusts, arranges merchandise, cleans windows and doors daily. Refills supplies including scorecards and pencils. Maintains the register area in a clean, neat manner. Participates in merchandise inventory counts as needed.
If assigned, assures that all aspects of opening or closing shift procedures are completed to full satisfaction. This assignment will require directing, instructing and follow up with other staff to assure completion of closing procedures. This assignment does not establish a supervisory role over other staff.
Functions as starter/ranger or cart attendant as needed.
Assists the Professional Golf Staff during special events and golf outings to assure complete customer satisfaction.
Understands and follows company policy and procedure.
Must have reliable transportation.

Knowledge, Skills and Abilities: Pro Shop Attendant - EDUCATION AND/OR EXPERIENCE:
High School degree and minimum six months related experience in a pro shop or other retail environment, preferably in the golf or hospitality industry; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS:
Valid drivers license.

SPECIALIZED EQUIPMENT:
This position will use the following equipment while fulfilling these duties.
  • Motorized vehicles including but not limited to golf carts, utility carts, shuttle carts and beverage carts.
  • Power washer and ball washer
  • Clothes washer and clothes dryer

Physical Requirements: PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand for extended periods of time and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk, sit, lift, bend, kneel, stoop, carry, push and pull items up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee is required to safely operate a golf cart.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

Additional Information: EDUCATION AND/OR EXPERIENCE:
High School degree and minimum six months related experience in a pro shop or other retail environment, preferably in the golf or hospitality industry; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS:
Valid drivers license.


Job Location

LEESBURG, Virginia, 20176, United States

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