Applications Analyst III- Hospital IT Lab Systems Analyst at Cambridge Health Alliance – Malden, Massachusetts

Location: Commerce Place

Category: Information Technology
Department: IT EPIC
Job Type: Full time
Union Name: Non Union
Hours/Week: 40

Shift: 8:30a-5:00p Monday-Friday

The Information Technology Department at Cambridge Health Alliance empowers high-quality, equitable, and patient-centered care through innovative and secure health IT solutions. Grounded in CHA’s mission and strategic plan, IT supports clinical, operational, and academic excellence by providing reliable infrastructure, safeguarding health information, and enabling data-driven decision-making. With a future-focused approach, the team works to enhance access, advance health equity, and drive innovation across the system.

Job Summary: The Hospital IT Lab Systems Analyst provides day-to-day operational and technical support for laboratory information systems (LIS) and their integration with enterprise electronic health records. This role ensures reliable performance, data integrity, and seamless interoperability between systems such as Epic and MEDITECH Lab modules (LAB, MIC, BBK, PTH), supporting clinical workflows and patient care.

Key Responsibilities / Frequent Tasks:

• Monitor and maintain daily operations of LIS and related interfaces.
• Support and troubleshoot integrations between Epic EHR and MEDITECH Lab modules.
• Investigate and resolve interface errors, result transmission issues, and data discrepancies.
• Configure, test, and maintain system mappings.
• Collaborate with lab staff, clinicians, and other teams to optimize workflows and resolve issues.
• Perform system upgrades, patches, and enhancements with minimal disruption to operations.
• Validate lab results, orders, and specimen tracking across systems to ensure accuracy and compliance.
• Document system configurations, workflows, and issue resolutions.
• Participate in on-call support and incident response as needed.
• Ensure compliance with healthcare regulations, data privacy, and security standards.

Preferred Skills:

• Experience with LIS (MEDITECH LAB/MIC/BBK/PTH) and Epic EHR integration
• Knowledge of HL7 messaging and interface engines
• Strong troubleshooting and analytical skills
• Familiarity with clinical laboratory workflows and terminology
• Excellent communication and cross-functional collaboration abilities

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.