Senior Director, Regulatory Compliance in Houston, Texas at SunStrong Management, LLC

Senior Director, Regulatory Compliance BRIEF DESCRIPTION OF SUNSTRONG MANAGEMENT
SunStrong Management is a leading independent asset management and servicing platform specializing in residential and commercial solar energy portfolios. SunStrong provides end-to-end services including operations and maintenance, customer billing and support, asset performance management, and investor reporting. The company partners with leading capital providers to optimize clean energy assets at scale, supporting the growth of distributed renewable energy while delivering reliable performance and exceptional customer experience
THE SENIOR DIRECTOR, REGULATORY COMPLIANCE POSITION

Position Overview

We are seeking an experienced compliance and risk leader to design and scale our compliance program. This role ensures that the organization operates in accordance with applicable laws, regulations and internal policies, and promotes a culture of compliance across the business. We view compliance as a strategic function that leverages regulatory requirements to drive efficient operations, consistent execution, and long-term scalability.

The ideal candidate brings a strong command of consumer-facing regulatory frameworks and a demonstrated ability to stand up practical solutions quickly and iterate. The candidate should be comfortable leveraging emerging technologies, including AI, to improve processes, and drive efficiency to support a high-performing legal and compliance function.

This role will report to the General Counsel and work closely with senior leadership.

What We’re Looking For

• A builder mindset with the ability to stand up practical solutions quickly and iterate
• A risk-calibrated approach – knows when to go deep and when to keep it simple
• Someone who can create clear, usable processes, not just policies

Key Responsibilities

Compliance Infrastructure & Program Design

• Design and operationalize scalable compliance frameworks, including policies, procedures, and controls aligned with federal, state, and local requirements
• Build escalation workflows so complaints requiring additional oversight are quickly identified and handled consistently
• Review training materials, scripts, and workflows to ensure regulatory compliance, and collaborate on enhancements where needed
• Assist in developing reporting and dashboards that translate customer service data into actionable insights for leadership

Enterprise Risk Management

• Lead risk identification, assessment, and mitigation processes across business
• Maintain risk registers and control frameworks
• Establish escalation and reporting structures for key risks

Monitoring, Testing and Reporting

• Design risk-based monitoring and testing programs
• Define KPIs and develop reporting dashboard for leadership
• Identify trends and areas for improvement across compliance and risk

Experience

• 8-12+ years of experience in compliance, legal, or regulatory roles within a consumer-facing industry (e.g., solar, renewable energy, fintech, financial services, or similar)
• Demonstrated experience building and implementing compliance programs from the ground up.
• Strong working knowledge of applicable consumer protection and data-related regulatory frameworks (i.e. FCRA, UDAAP, TILA, GLBA, FDCPA)
• Experience developing risk-based controls, monitoring and testing frameworks that are practical and scalable.
• Experience responding to or supporting regulatory inquiries, audits or examinations.

Qualifications

• Bachelor's degree required
• JD or other relevant advanced degree a plus but not required

Skills & Attributes

• Excellent drafting and negotiation skills
• Strong analytical skills
• Demonstrated ability to integrate legal advice and practical business requirements
• Project Management / Programmatic Building

physical requirements

• Extended period working at a computer workstation *Include only if applicable.

Benefits
SunStrong Management offers a rich and affordable benefits package through UnitedHealthcare and MetLife within the US intercontinental states. Our benefits include:

• HDHP and PPO Medical Plans, buy-up plans for both Dental and Vision, ancillaries such as Accident, Critical illness, Hospital indemnity, Short term and Long-Term Disability, Voluntary Life, and legal services along with multiple add-ons.
• Our 401(k) Package includes an Employer Match of 100% up to the first 4% and 50% on the next 2% with immediate vesting.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
We appreciate the capabilities of artificial intelligence (AI), and we are looking to hire real people. If you use AI for any part of the job application process, we highly encourage that you review any AI generated content to ensure your personality and unique capabilities are highlighted. We reserve the right to disqualify candidates that we reasonably believe solely relied on AI generated content in the application process.
If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.