Risk Manager at Flagler County – Bunnell, Florida

Flagler County is dedicated to enriching the lives of those we serve and strives to deliver a vibrant and prosperous community with a focus on providing exceptional quality of life. As we work together to put the needs of our community first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family now, and in the future. And with continuing education and advancement opportunities, you can build a long, successful career with us. You’ll thrive in an environment where we build a culture of innovation by encouraging collaboration and empowering staff to facilitate positive outcomes. We understand the importance of work/life balance, having flexible work schedules and the ability to be able to afford health insurance. That’s why our benefits are known to be some of the best around! We offer a robust benefit package that includes low-cost health insurance, no cost onsite wellness center and gym, retirement in the Florida Retirement System, County paid basic life insurance, 13 paid holidays, generous personal leave, tuition reimbursement, longevity pay, and wellness programs to support a happier, healthier you. At Flagler County we aspire to be the catalyst that makes us an employer of choice.
Position Summary
This position performs professional and analytical work managing, planning, implementing, and evaluating County’s Risk Management Program to include worker’s compensation, property/casualty/liability insurance, vehicle claims, and general liability exposures and avoidance for all County owned properties and assets. Manages all safety issues that may expose the County to litigation or insurance claims, including but not limited to identifying, evaluating, controlling and minimizing the County’s exposure to loss or damage to physical assets, fidelity losses, and losses arising out of liability claims.

Essential Functions

• Responsible for the coordination of activities within risk determination, evaluation, claims administration, contract administration, loss prevention.
• Develops, plans and implements goals, objectives and strategies for risk management program effectiveness.
• Monitor and identify opportunities to improve the effectiveness of risk management processes.
• Responsible for creating and maintaining county-wide policies and procedures along with the standard operating procedures for all risk related matters.
• Reviews liability claims and assists insurance adjusters with property and liability claims.
• Performs or reviews work-site inspections for hazard reduction and/or elimination and conducts accident/injury investigations (employees and public).
• Investigates incidents that could result in compensatory events with insurance companies.
• Reviews status of worker’s compensation claims with third-party administrator (TPA); serves as liaison with departments, legal counsel and TPA; makes recommendations for settlement; coordinates return to work and modified duty program.
• Communicates in a professional manner with employees, claimants, and staff to gather information, disseminate information, and resolve minor difficulties associated with first party property claims, liability claims, and workers compensation claims.
• Serves as the liaison between employees and insurance carriers/claims administrators to resolve insurance claim discrepancies for BOCC and Constitutional employees.
• Maintains property and vehicle inventories and valuations.
• Maintains claims log and monitor processing of general liability and auto liability and property and casualty insurance claims to ensure accurate and timely adjudication and settlement.
• Researches, evaluates, makes recommendations, and produces data reports regarding risk management, loss control, and claims by analyzing causes, patterns, or trends of incidents and claims.
• Coordinates the annual insurance policy renewal process for insurance coverage, including the application process and proposals evaluation. Makes coverage recommendations.
• Plans, directs, and coordinates Safety and Accident Preventions Program.
• Establishes safety inspection procedures, manages the facility safety inspection program, and performs safety inspections to identify potential hazards and prepares and recommends practical solutions to eliminate and prevent hazardous conditions. Performs follow-up inspections to ensure that corrective action is taken.
• Attends mediations, hearings or trials as recommended by the Human Resources Director.
• Serves as the Americans with Disabilities Act (ADA) Coordinator.
• Performs related work as required.
• In the event of an emergency, all employees are considered essential personnel and shall be required to perform alternate duties.

These essential functions are not to be construed as a complete statement of all duties performed. All employees will be required to perform other job-related duties as required.
Minimum Qualifications

• Bachelor’s degree in Risk Management, Business or Public Administration, Human Resource Management, or related field; supplemented by a minimum of four (4) years of experience in development and administration of all lines of insurance and accident and loss prevention programs or an equivalent combination of education, certification, training, and/or experience. Experience may be substituted for education on a year for year basis.
• Associate in Risk Management for Public Entities Designation (ARM-P) highly preferred and may be substituted for one year of experience.
• Must possess a valid Florida driver's license.

Flagler County is a drug free workplace, some positions may require a pre-employment drug screen.

Flagler County, Florida is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Flagler County, Florida will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Knowledge, Skills and Abilities

• Knowledge of the standard principles, practices, technology, and terminology of all areas of risk management, safety, and insurance policies.
• Knowledge of principles and processes for providing outstanding customer service.
• Knowledge of state workers’ compensation laws, regulations, and procedures.
• Knowledge of loss prevention practices, procedures, and techniques.
• Skill in adapting to a changing work environment, competing demands and ability to deal with frequent change, delays, or unexpected events.
• Ability to operate a computer using Microsoft Office products (Word, Outlook, and Excel) and applicable organizational software.
• Ability to exercise sound judgment and maintain confidentiality regarding critical and sensitive information, records, and reports.
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work.
• Ability to regularly attend work and arrive punctually for designated work schedule.
• Ability to communicate effectively verbally and in writing.
• Ability to organize work for timely completion.
• Ability to follow oral and written instructions.
• Ability to serve the public and fellow employees with honesty and integrity.

Physical Demands:
Physical demand: Sedentary

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.