Intermediate Clerk, LACERA at LACERA – Pasadena, California

This examination will remain open until the needs of LACERA are met and may close without prior notice.

TYPE OF RECRUITMENT: Open Competitive Job Opportunity

EXAMINATION INFORMATION: Examination Number: 9-0429-E, Job Bulletin Number: 25-10

ABOUT LACERA:
The Los Angeles County Employees Retirement Association (LACERA) administers and manages the $85 billion retirement fund for the County of Los Angeles. We provide retirement, disability, and death benefits to eligible County Employees and their Beneficiaries, and collect, deposit, invest, and manage retirement funds collected from the County, Outside Districts, and County Employees.

LACERA is one of the largest county retirement associations in the United States with over 198,000 Members. Our Membership is comprised of individuals from a diverse range of careers, age groups, and ethnicity - all contributing to the greater welfare of Los Angeles County.

LACERA is located in Gateway Plaza at 300 North Lake Avenue in the beautiful City of Pasadena. The building is easily accessible from the Foothill Freeway (210) and the Metro Lake Station. We offer convenient free parking for staff members in our secure structure adjacent to the building in addition to a robust rideshare program providing commuting alternatives such as ride-matching, vanpool, carpool, parking services and more. Prioritizing health, well-being, and sustainability, Gateway Plaza is a Class “A” office building, LEED Gold Certified and EPA Energy Star Certified. With a Walkability Score of 91, LACERA staff members are able to easily enjoy the approximately 150 shops, food, and dining options that make up the popular South Lake Avenue District.

Our Members dedicate their careers contributing to the welfare of Los Angeles County. For their service, the County contributes to their promised benefits, and LACERA is dedicating to serving them in return throughout their career and their life afterwards.


Benefits include a cafeteria benefit plan, annual leave, defined benefit retirement plan, Deferred Compensation Plan (457) savings plan, 13 paid holidays per year, savings plan, a hybrid work schedule, tuition reimbursement and a ride share program.

ABOUT THE POSITION: Positions allocable to this class typically report to a clerical supervisor or higher and are assigned to various divisions throughout LACERA to perform specialized clerical duties requiring a working knowledge of specialized subject matter and related clerical functions.

Incumbents are expected to have knowledge of general office procedures; operation of standard office equipment such as computers, photocopiers, printers, and scanners; and general records management. They are also expected to be proficient in using digital software tools and platforms to carry out specialized clerical tasks. This role requires initiative and the exercise of independent judgment within established policies and procedures.

The Clerk, LACERA series is distinguished from the Typist-Clerk, LACERA series in that the latter performs skilled typing in addition to specialized clerical work.

VACANCY INFORMATION
There are currently two (2) vacancies in the Document Processing Center within the Administrative Services Division. The resulting eligible register will be used to fill both current and future vacancies throughout LACERA.

Work Schedule: This full-time position is required to work a 5/40 schedule (e.g. an eight (8) hour day, Monday through Friday) for at least the first twelve (12) months of employment. This position is required to be on-site.
To view the complete job description and benefits for this classification, please see link: Intermediate Clerk, LACERA.
TRAINING AND EXPERIENCE:

OPTION 1:

Six (6) months of office clerical experience in the service of LACERA.

OPTION 2:

One year's office clerical experience.

OPTION 3:

A certificate or Associate of Arts degree in clerical procedures or office administration from an accredited college.

PHYSICAL CLASS II - Light physical effort which may include occasional light lifting to a 10-pound limit, and occasional bending, walking, stooping or squatting. Incumbents sit for extended periods of time. Work is performed in an office environment in a controlled climate.

Other Requirements: Applicants must be able to perform the essential functions of this classification, with or without a reasonable accommodation.

DESIRABLE QUALIFICATIONS:

• Demonstrated specialized document imaging experience which includes coordinating, preparing, prioritizing, processing, and quality checking documents for scanning; ensuring all scanned images are complete and legible; and performing routine maintenance on scanning equipment.
• Demonstrated specialized printing experience requiring the use of a variety of reproduction-related equipment and software such as high-volume commercial printers, with proficiency in operating and maintaining the printer by replenishing supplies and troubleshooting common issues.
• Demonstrated experience working with documents containing information requiring a high level of data security and confidentiality, such as protected health information (PHI), legal documents, or personal information such as social security numbers.
• Demonstrated experience in sorting and indexing large volumes of physical and digital documents using alphanumeric filing systems requiring attention to detail and accuracy.

To receive credit for the above desirable qualifications, your application must clearly describe your experience.

Knowledge of: Standard office practices and procedures; computers and computer storage systems; records management; correct English usage, grammar, spelling, punctuation and vocabulary; interpersonal skills using tact, patience, and courtesy; customer service skills; principals and applications of the Microsoft Office Applications including Excel, Outlook, and Word.

Ability to: Communicate clearly and effectively, orally and in writing; understand and follow oral and written directions; ability to work efficiently and effectively under time constraints; work on multiple projects and tasks; work with minimum supervision; collaborate and work with others; sort (alphabetical and numerical); plan and organize their work; provide excellent customer service; detail oriented; punctual and focused; establish and maintain effective working relationships with internal and external contacts; operate office equipment such as printers and scanners; and operate a personal computer utilizing Microsoft applications such as Word and Excel.

Those applicants, who meet the Minimum Requirements AND most closely match the desired qualifications, will be invited to participate in the examination process.

EXAMINATION CONTENT: The selection process will consist of:

Part I: An evaluation of application information and the desirable qualifications.

Only qualified applicants, as determined under Part I, will be invited to continue in the selection process under Part II.

Part II: A multiple-choice assessment of competencies required for this job, weighted 100%.

The multiple-choice test assesses the candidate's knowledge and skills related to ability to sort (alphabetical and numerical), attention to detail, conflict management, customer service, data entry, general computer skills, interpersonal skills, problem solving, proofreading, record locating, teamwork, and workload management.

MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

• Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination.
• This assessment contains test components that may be used in the future for new examinations, and your test responses may be transferred.
  

TESTING ACCOMMODATIONS: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application and/or if invited to compete in any part of the assessment process.

You may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for an accommodation.

Those candidates which are determined eligible for hire under the Los Angeles County's Civil Services Rules may be invited to the selection process which may be comprised of a selection interview and/or job-related assessments.

EXAMINATION NOTIFICATIONS: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address.

Please add scarbajal@lacera.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Test scores/results cannot be given over the telephone. DO NOT select "Off" under Email Preferences within your profile or click "Unsubscribe" on our notices if you would like LACERA to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. LACERA will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

ELIGIBLE INFORMATION: The names of candidates receiving a passing grade will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.

APPLICATION AND FILING INFORMATION: Application must be submitted online. Applicants can check the status of their applications at any time by logging into their account on www.governmentjobs.com. The acceptance of an employment application depends upon whether or not an applicant has provided adequate information that clearly demonstrates meeting the Selection Requirements for the position as stated above. Please complete the application and supplemental questionnaire thoroughly and completely. Information provided in the supplemental questionnaire must be reflected in the application to be considered. Failure to provide complete information on the employment application and on the supplemental questionnaire will impact the assessment of an applicant's qualifications and acceptance in the selection process.

Applications submitted without the complete work history and the supplemental questions completed in their entirety will be rejected as incomplete. "See application" or "See resume" or copy and paste of work experience is not sufficient or qualifying responses. Resumes will not be accepted in lieu of the completed application or supplemental questionnaire.

EDUCATION: In order to receive credit for any college course work, or college degree, such as an Associate, Bachelor, Master, Doctorate degree, or for completion of a certificate program, you must include a legible copy of the official diploma, official and/or unofficial transcripts, or an official letter from the accredited institution which shows the area of specialization or official certificate(s) at the time of filing or within five (5) business days from application submission date.

Applicants must provide the appropriate attachments during application submission, email the documentation to humanresources@lacera.gov within five (5) business days of filing. Please include the examination title and number on the documentation. Failure to provide the appropriate documentation may result in your application being rejected as incomplete and will be removed from consideration.

WORK EXPERIENCE: Your employment history should be listed in order beginning with the most recent. For each job held, provide the name and address of your employer, your job titles, beginning and ending dates, description of work performed, and reason for leaving. If you have worked in more than one position for one employer, list each job title and/or area of assignment separately on the application to demonstrate your experience in various assignments/occupational areas. Part-time experience will be evaluated on the basis of its fractional equivalent of a 40-hour workweek. All required experience must be paid. This position may require working evenings, weekends, and holidays.

TO APPLY ONLINE GO TO: www.lacera.gov and click on the Careers link. Faxed, emailed, or hardcopy (paper) applications will not be accepted.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Candidate(s) who complete examination process with acceptable results will be considered by the Department hiring authority. Upon an offer of employment, a comprehensive background investigation will be conducted, which includes verification of experience, and/or education, credit history, and fingerprinting through the California Department of Justice and the Federal Bureau of Investigation.

IMPORTANT NOTE: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from the Classification Specification, Selection Requirements, and/or Desirable Qualifications serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION, and you may be DISQUALIFIED. Applications may be rejected at any stage of the examination process.

SPECIAL INFORMATION:
Fair Chance Initiative for Hiring Ordinance (FCIHO)
LACERA is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. LACERA will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Requests for accommodation: humanresources@lacera.gov

Teletype Telephone: (800) 899-4099

Department Contact Name: Sandra Carbajal

Department Email: scarbajal@lacera.gov