Mentor 1 & 2 shift in Chattanooga, Tennessee at Schnellecke

Position Summary

The Bilingual Mentor is responsible for onboarding, training, coaching, and developing new and existing employees to ensure they are properly prepared to perform their assigned job responsibilities safely, effectively, and consistently. This position serves as a key resource for employees by providing hands-on instruction, reinforcing established work procedures, and supporting a positive and productive learning environment.

The Bilingual Mentor will help ensure all employees receive a consistent onboarding and training experience, regardless of shift or work area. This includes delivering training in both English and Spanish, when needed, evaluating employee understanding and proficiency, and confirming employees meet established qualification standards before performing assigned tasks independently.

The ideal candidate is a strong communicator, patient instructor, and positive role model who demonstrates a commitment to safety, quality, teamwork, and continuous improvement.

Essential Duties and Responsibilities

• Welcome and orient new employees, ensuring they have a positive and consistent onboarding experience.
• Provide hands-on training and instruction on job responsibilities, operational procedures, equipment, and workplace expectations.
• Deliver training in both English and Spanish to ensure employees understand instructions, safety requirements, and performance expectations.
• Implement and follow established training procedures and area-specific training plans.
• Ensure all required training materials, documentation, and resources are available and properly reviewed with employees.
• Monitor employee progress, assess skill proficiency, and verify employees are qualified before releasing them to work independently.
• Provide ongoing coaching, guidance, and additional training to employees as needed throughout their employment.
• Identify training gaps, performance concerns, and opportunities for additional employee development.
• Maintain accurate and timely training records, qualification documentation, and required evaluations.
• Reinforce company policies, safety standards, quality expectations, and operational procedures.
• Partner with supervisors and management to communicate employee progress, training concerns, and qualification status.
• Promote a supportive learning environment that encourages employee engagement, accountability, and retention.
• Identify opportunities to improve training methods, materials, and processes to create a more effective and consistent training program.
• Perform other duties as assigned by management, consistent with the employee's skills and qualifications.

Qualifications and Requirements

• Bilingual in English and Spanish, with the ability to effectively communicate, explain, and provide instruction in both languages.
• Previous experience in manufacturing, warehouse, logistics, or a similar operational environment preferred.
• Previous experience training, coaching, mentoring, or developing employees preferred.
• Strong verbal and written communication skills.
• Ability to demonstrate job tasks and explain procedures in a clear, understandable manner.
• Strong interpersonal skills with the ability to work effectively with employees at all levels.
• Ability to evaluate employee understanding, identify training needs, and provide constructive feedback.
• Strong attention to detail and ability to follow established training and documentation procedures.
• Demonstrated dependability, professionalism, patience, and leadership.
• Ability to work in a fast-paced operational environment and adapt to changing business needs.

Key Expectations

The Bilingual Mentor is expected to lead by example and establish a consistent standard for employee training. Every new employee should receive the same level of welcome, instruction, support, and evaluation within their assigned work area.

Success in this position will be measured by the ability to:

• Deliver consistent and effective onboarding and training.
• Ensure employees understand and demonstrate required job competencies.
• Maintain accurate training and qualification records.
• Support employee safety, quality, and productivity.
• Bridge communication gaps between English- and Spanish-speaking employees.
• Contribute to improved employee readiness, confidence, and retention.

About Schnellecke Logistics:

Schnellecke Logistics is a global logistics provider specializing in value-added logistics solutions for the automotive and industrial sectors. The company is committed to operational excellence, safety, quality, and continuous improvement while delivering reliable supply chain support to its customers. ?Schnellecke Group is a globally recognized third-party logistics provider with over 80 years of experience delivering innovative supply chain solutions. Founded in Wolfsburg, Germany, and still family-owned and operated by the third generation, Schnellecke combines strong local roots with a global presence. Today, we operate more than 70 facilities worldwide with over 2,000,000 square meters of logistics space supporting customers across the automotive and industrial sectors.

At Schnellecke, we are committed to building strong teams, investing in employee development, and creating an environment where individuals can grow their careers while contributing to meaningful work across the global supply chain.

EEOC Statement:

Schnellecke Logistics is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable laws