Mortgage Production and Quality Manager in Phoenix, Arizona at Arizona Central Credit Union

Role:
All ACCU employees are expected to assist the Credit Union in meeting strategic objectives and participate in the growth and success of the organization. In addition, the position will be responsible for overseeing the origination and closing units of the mortgage department and ensuring effective quality control.

Summary of Job Responsibilities:
This position is responsible for the following activities but not limited to:

Employee may be asked to perform other job duties as assigned, nothing in this job description shall restrict management's right to assign or reassign duties and responsibilities to this job at any time.

Hours:

• Monday - Friday 9:00am - 5:30pm, some weekends and holidays
• Remote work is available after 30 days (Hybrid).

Experience:

• 5-8 years of similar or related experience in the mortgage industry, preferably in mortgage operations.

Other Skills:

• Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism.
• Analytical and problem-solving skills with some technical troubleshooting ability.
• Flexible with ability to prioritize and multitask.
• Strong operations background in the mortgage/title industry.
• Experience maintaining timelines and schedules.
• Excellent documentation, organizational and analytical skills. Sound and consistent judgment and decision-making abilities are required.