Store Manager - Chermside in Chermside, Queensland at Tea Too Pty Ltd

Looking for a role that fills your cup? Good news, T2 Tea is looking for a Store Manager to join its passionate team.

This isn’t just retail. It’s an immersive tea experience. If you love creating memorable experiences, sharing stories, and connecting with customers with the perfect brew, this is the role for you.

About Us

We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia and New Zealand.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com

Perks as a Store Manager at T2

• Be rewarded with a generous monthly incentive program that recognises and rewards your success.
• Enjoy 50% off T2 products and, of course, endless cups of tea.
• Be recognised through our Moment Makers program, celebrating those who create extraordinary experiences.
• Access to ongoing industry-leading product knowledge and customer experience training.
• One paid volunteer day each year to support a cause that matters to you.
• Access to our Employee Assistance Program (EAP) to help support a healthy mind and body at every stage.

In the Store Manager role you will

• Lead the day-to-day rhythm of your store, creating beautifully executed retail experiences through operational excellence, thoughtful rostering, visual merchandising and stock management.
• Champion exceptional customer experiences that inspire connection, loyalty and moments worth remembering.
• Drive strong commercial outcomes by achieving sales, wage and cost targets while upholding T2’s standards, policies and ways of working.
• Coach and develop your team, identifying opportunities to grow capability and nurture the next T2 leaders.
• Build and nurture a values-led team of passionate tea ambassadors who bring the T2 brand to life through every customer interaction.

Enjoy the balance of every Sunday and Monday off.

A little about you

A strong retail leadership background, with a passion for developing people, driving commercial success and achieving outstanding results.

Lead with curiosity, confidence and purpose, balancing operational excellence with a genuine commitment to your team and customers.

Communicate with clarity and energy, with the organisation and agility to create impact in a fast-paced retail environment.

Inspire and empower your team to deliver exceptional customer experiences, creating meaningful moments that bring the T2 brand to life.

Requirement of the role

Availability to work late evenings and weekends

Making everyday moments extraordinary

At T2, we believe the impact we create should extend far beyond what's in your mug. From our commitment as a Certified B Corp to thoughtfully sourcing our teas and investing in our people and communities, we're always brewing a better future. Learn more about T2’s Sustainability efforts here Sustainability | T2 Tea AU

Ready to lead with purpose and create moments that matter? We’d love to welcome you to the T2 team.