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Housekeeping Supervisor in Dalton, New Hampshire at Under Canvas Inc.

NewSalary: $18.00 - $19.00/hrJob Function: Facilities
Under Canvas Inc.
Dalton, New Hampshire, 03598, United States
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Job Description

Summary

As a Housekeeping Supervisor, you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. We pride ourselves on providing guests with a camping experience that includes all the comforts and luxury of home. Your role is to lead a team of housekeepers to provide guests with a consistently clean and comfortable environment in their tent for the duration of their stay. You will work side-by-side with your team to deliver results. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.

Competencies
  • Effective Communication
  • Adaptability
  • Decision Making
  • Initiative
Key Responsibilities
  • Think critically to respond and react quickly to ever changing situations on property
  • Be an active listener, an approachable leader, and available to lend support
  • Interact regularly with all co-workers and guests
  • Meet regularly with camp leadership to ensure overall camp success and guest satisfaction
  • Anticipate workflow and appropriately delegate tasks
  • Find ways to streamline processes to maximize efficiency and resource use
  • Lead by example
  • Inspire your team to be engaged and committed to excellence, celebrating team results
  • Work with front desk supervisor to ensure all lost and found items are properly handled
  • Prioritize cleaning rooms based on inventory, requests, and guarantees
  • Assist management in hiring, training, scheduling, and coaching team members
  • Lead the housekeeping team in Under Canvas sustainability efforts
  • Lead your team to meet deadlines while maintaining high standards
  • Develop trust and mutual respect among the team
  • Participate in weekly and daily meetings to ensure the Housekeepers are well informed about upcoming events or groups, and any other special events or arrivals
  • Inspect what you expect from your housekeepers and provide timely, constructive feedback
  • Ensure you are appropriately staffed and working efficiently with available resources
  • Other duties as assigned
Preferred Qualifications
  • High School Diploma/GED
  • Prior housekeeping management
  • Ability to set clear expectations and lead a team
  • Attention to detail
  • Strong communication skills
  • Understanding of property management systems
  • Solutions-oriented mindset
Additional Information
  • This position requires the individual to wear and work in personal protective equipment, when applicable.
  • This position requires that the individual is able to lift a minimum of 45 lbs independently.
  • Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
  • Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
  • This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
Compensation and Benefits
  • Health Insurance
  • 401(k) (eligible if work hourly minimum as required by law)
  • Heavily discounted tents for Under Canvas family and friends stays
  • Bar N Ranch lodge and cabin discounts
  • Lifestyle partner brand and industry discounts
  • Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
  • Employee Assistance Program


Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

Job Location

Dalton, New Hampshire, 03598, United States

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