Senior Business Analyst in Englewood Cliffs, New Jersey at ConnectOne Bank

ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we’re builders — of businesses, communities, and equity. Most importantly, we’re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.

ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry’s future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission.

People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at “a better place to be”.

ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.

The Senior Business Analyst is an integral member of Connect One’s Digital team. Working in partnership with business and technology teams, the Senior Business Analyst is responsible for understanding business and client needs and shaping digital solutions to meet those needs.

As a key member of the Digital Team, the Senior Business Analyst will be responsible for understanding and documenting current state processes and pain points; partnering with the business to define future state processes and experiences; writing relevant user stories and acceptance criteria; partnering across the organization to deliver digital solutions. Overall the Senior Business Analyst will help drive new ways for our clients to bank.

The list of essential duties below represents the primary responsibilities of the position and is not intended to be an exhaustive list of all duties and responsibilities that the incumbent may be required to perform. Additional duties and responsibilities may be required on a regular basis and other duties may be assigned on an as needed basis, determined by business needs.

• Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”.
• Lead requirement elicitation and JAD sessions to gather, document and align our business requirements with business and IT partners.
• Evaluate business processes to interpret requirements, uncover opportunities for improvement.
• Document detail current and future state process flow diagrams.
• Create user interface designs and wireframes to mimic actual user experience on a digital platform.
• Ensure design and technical solutions meet business/product needs and requirements.
• Hands on experience gathering requirements for web applications, external client facing portals and overall user experience design.
• Prepare requirement level estimates, work breakdown structure and requirement management plan for waterfall projects.
• Document and own business requirements (BRD), non-functional requirements and use cases.
• Document user stories, detailed acceptance criteria, definition of done for Agile projects.
• Work with developers to successfully implement design into products.
• Collaborate with project manager throughout the project lifecycle to ensure successful delivery.
• Partner with business stakeholders to define and document business cases for new initiatives.
• Manage competing priorities.

• Strong “People First” interest and ability.
• Excellent analytical, strategic conceptual thinking and consulting skills.
• Ability to actively listen and understand others’ points of view. Ability to collaborate, influence others and challenge the status quo in a professional manner.
• Excellent written and verbal communication skills.
• Strong and creative problem-solving skills and the ability to diagnose issues and develop solutions.
• Proficiency in creating detailed BA artifacts and giving presentations.
• Proficiency in UX design and wireframing tools.
• Experience in Agile development tools such as JIRA.
• Experience writing user experience requirements and driving/facilitating design sprints.
• 7 years information technology experience

• Core Banking System (FIS) knowledge
• Knowing of Banking & Financial Services industry and platforms.
• Experience as a BA for digital applications such as mobile banking, online account opening.

Benefits:

• World class health, vision, and dental benefits on day one
• 401k with employer match
• Hybrid work from home (depending on role)
• Employee appreciation events (team building, softball games, food truck days, etc..)
• Employee assistance programs (EAP)
• Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
• Tuition reimbursement
• Employee Discount perks
• CNOB Community Service Events

….and much, much more!

Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us “a better place to be!”

ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.