Manager, Technical Training at Summit Utilities – MAUMELLE, Arkansas

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting hybrid opportunity for a Manager, Technical Training based in Maumelle, Arkansas.

POSITION SUMMARY

The Technical Training Manager is responsible for the enterprise-wide development, execution, and continuous improvement of Summit Utilities’ Technical Training and Technician Progression Programs, including the creation of high‑quality training content, materials, and delivery methods that support safe, compliant, and proficient natural gas operations. This role evaluates the technical competencies of individuals and teams to ensure regulatory compliance, operational readiness, and consistent skills development across the workforce, while also supporting broader talent management initiatives by aligning training strategies with organizational development needs. Reporting to the Director of EHS&T, the Manager of Technical Training collaborates closely with operational leaders to ensure training programs effectively reinforce company goals, regulatory requirements, and a culture of safety and continuous improvement.

PRIMARY DUTIES AND RESPONSIBILITIES

Provide strategic leadership and oversight for the enterprise‑wide Technical Training and Technician Progression Programs, ensuring consistent, high‑quality training delivery across all operating companies and geographic regions.Lead and manage a dispersed team of technical trainers located in multiple states, fostering alignment, collaboration, and excellence in training execution.Responsible for delivering company-wide Technical Training and Technician Progression ProgramsOversee the training of operations employees in compliance with PHMSA, state and local requirements aligning with company procedures and guidance documents. Oversee the development of training curricula, materials, and instructional methods to support consistent, enterprise‑level competency and regulatory compliance.Direct the delivery of hands‑on, scenario‑based field training in simulated environments to ensure employees gain practical, job‑ready skills.Establish and manage a comprehensive enterprise training schedule that supports employee development at all stages, including initial qualification, progression, and refresher training.Maintain and administer the company’s Technician Progression Program, ensuring consistent application across operating companies and supporting talent development and workforce planning.Partner with field leadership to assess job tasks, evaluate performance needs, and align training content with operational requirements.Conduct quality assurance audits to verify training effectiveness, regulatory compliance, and operational consistency across the enterprise.Participate in the evaluation and testing of new tools, materials, and equipment to support innovation and operational improvement.Contribute to the development, revision, and standardization of company procedures, technical standards, and best practices.Serve as a visible champion for safety, operational excellence, and employee development across all operating companies.Function as a change leader, promoting a culture of safety, quality, accountability, and continuous improvement throughout the organization.