HR/Office Coordinator at LifeSpring Recovery of Andover – Andover, Kansas

LifeSpring Recovery of Andover
Andover, Kansas

At LifeSpring Recovery of Andover, in partnership with Ascension Recovery Services, we are building a premier behavioral health campus designed to deliver clinical excellence without compromise.

We are seeking a highly organized, service-driven HR / Office Coordinator to support both front-office operations and human resources coordination. This role is critical to creating a welcoming, efficient, and compliant environment for both patients and team members.

• Job Title: HR / Office Coordinator
• Department: Operations / Human Resources
• Reports To: Executive Director / Corporate HR
• FLSA Status: Non-Exempt
• Position Type: Full-Time - Entry level
• Location: Andover, KS (On-Site)

The HR / Office Coordinator is responsible for the efficient and compassionate management of daily front-office operations while supporting key human resources functions. This individual serves as the first point of contact for guests, patients, and team members, directly influencing the overall experience, engagement, and operational flow of the facility.

This role plays a vital part in ensuring a trauma-informed, recovery-oriented environment while maintaining compliance with company policies, regulatory requirements, and documentation standards.

• Coordinate schedules to ensure maximum productivity and guest-centered efficiency
• Serve as the welcoming presence for guests and visitors, providing high-quality, trauma-informed customer service
• Ensure completion and accuracy of all required guest documentation, including consents and agreements
• Facilitate guest enrollment in the EMR system, patient portal, and kiosk at admission
• Monitor and manage EMR queuing system for workflow accuracy and alignment
• Collect and reconcile co-pays, maintain logs, and coordinate with billing
• Manage scheduling and logistics for conference rooms and community spaces
• Direct inbound and outbound communications (mail, phone, email)
• Support internal communications through preparation and distribution of updates and reports
• Contribute to client and employee retention through proactive engagement and service recovery
• Oversee office equipment functionality and supply inventory
• Coordinate vendor relationships and service appointments
• Organize meetings, events, and employee gatherings
• Uphold confidentiality, documentation, and compliance standards
• Perform additional administrative duties as assigned

• Coordinate new hire onboarding schedules and logistics
• Ensure completion of all pre-employment requirements (background checks, drug screens, I-9, etc.)
• Collect, verify, and upload employee documentation into HRIS and personnel files
• Prepare orientation materials and coordinate system access for new hires
• Partner with managers to ensure a smooth and professional Day 1 experience
• Track required trainings, certifications, and licensure renewals
• Support compliance efforts including Joint Commission readiness and documentation standards
• Serve as a first point of contact for basic HR-related questions
• Provide guidance on policies, procedures, and next steps
• Escalate employee relations concerns appropriately to HR or leadership
• Support internal communications (announcements, reminders, updates)
• Partner closely with Corporate HR on processes, compliance, and initiatives
• Perform additional HR duties as assigned

• High school diploma or equivalent required
• Minimum of 2 years of experience in administrative, front desk, or coordination roles (healthcare preferred)
• Proficiency in Microsoft Office Suite
• Ability to maintain confidentiality and handle sensitive information
• Strong verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• CPR and First Aid certification (or ability to obtain within 30 days of hire)
• Valid driver’s license with acceptable driving record (if applicable)
• Ability to work flexible hours, including occasional evenings or weekends

• Associate’s or Bachelor’s degree in Business Administration or related field
• Prior experience in HR coordination or onboarding support
• Experience with scheduling, employee records, or timekeeping processes
• Familiarity with HRIS systems such as BambooHR or ADP
• Knowledge of HIPAA and healthcare confidentiality standards

• Customer Service & Patient Experience
• Organization & Attention to Detail
• Communication & Interpersonal Effectiveness
• Confidentiality & Professional Judgment
• Time Management & Prioritization
• Problem Solving & Adaptability
• Team Collaboration
• Accountability & Ownership

• On-site role within a healthcare treatment facility
• Frequent interaction with patients, families, and staff
• Fast-paced, dynamic environment requiring flexibility
• May require occasional evening or weekend support

The base compensation range for this position is $45,000 – $55,000. This range reflects Ascension Recovery Services’ good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

• Medical, Dental, and Vision Insurance
• Generous Paid Time Off (PTO) and Holidays
• Professional Development Support

The organization provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor or Human Resources. Requests will be evaluated on a case-by-case basis to ensure equal employment opportunities.

ARS also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.