Concierge in New York, New York at Halstead Management LLC

General Responsibilities

1. Greeting & Assisting Residents/Visitors – Providing a warm welcome, assisting with directions, and ensuring guests sign in when required.
2. Security & Surveillance – Monitoring the entrance, verifying identities, and ensuring unauthorized individuals do not enter.
3. Package & Mail Handling – Receiving, logging, and distributing deliveries such as Amazon, USPS, FedEx, UPS, and grocery orders.
4. Building Access Control – Managing keys, intercom systems, and access cards for residents and guests.
5. Handling Resident Requests – Arranging transportation, restaurant reservations, and other concierge services (for higher-end buildings).
6. Coordinating with Maintenance & Management – Reporting issues, coordinating work orders, and keeping records of service requests.
7. Emergency Response – Assisting during fire alarms, medical situations, or security threats, following building protocols.
8. Valet & Parking Services (if applicable) – Assisting with parking for residents or guests.
9. Assisting with Move-Ins & Move-Outs – Managing elevator reservations, coordinating with moving crews, and ensuring compliance with building rules.
10. Light Cleaning Duties – Maintaining a clean lobby area by tidying up and ensuring a presentable entrance.

Additional Services in Luxury Buildings

1. Booking housekeeping, dog-walking,
2. Arranging dry cleaning pickups and drop-offs.