Referral Coordinator at US Digestive Health – Wyomissing, Pennsylvania

Summary of Responsibilities – Coordinate all new orders and handle referrals ordered

Job Relationships

A. Reports to Scheduling Manager

B. Phone Interaction with patients, providers, staff and out-side clients

Physical Activities and Requirements

A. Repetitive hand movement due to extended computer use

Responsibilities - The duties and responsibilities of the Orders Coordinator include, but are not limited to:

A. Coordinating Orders

1. Provide paperwork for lab & radiology orders/instructions for testing a. Fax Radiology orders to TRHMC Radiology Department, with I STAT Creatinine (if needed) written on order

2. Sending referrals to outside offices, finding where they can go per insurance

3. Answer all questions received from patients on upcoming procedures/visits

4. Document all appointments scheduled in patients electronic (chart attachment) or in paper chart

5. Request precertification/referrals as needed for studies that are ordered

6. Send and follow through with anti-coagulation letters.

B. Complete paperwork for procedures and forward to the appropriate location (BCDH, SR, GI Lab)

C. Schedule procedures/tests received from doctors in other offices, such as, EUS, Capsule

Endoscopy, Bravo. Back up for EUS and Barrx

D. Handle all doctor’s orders that are sent in EMR and also orders that are required after a patient has a procedure,

E. Other duties as assigned

*** Background Check Requirement ***

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.

EEO Statement

At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.

US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Education – Minimum of high school diploma or equivalent, MA certificate is a plus

Experience - Familiarity with windows-based computer programs

Skills - Good Communication skills – Ability to multi-task

Knowledge of Basic medical insurance plans, CPT and ICD-10 codes