Economic Mobility Career Development Coordinator in Philadelphia, Pennsylvania at Norris Square Civic Association

The Economic Mobility Career Development Coordinator supports individuals and families in achieving long-term economic self-sufficiency through employment, career planning, education, and workforce development services. This position provides career coaching, job readiness training, employment placement assistance, and ongoing support to participants as they work toward their personal and professional goals. The Coordinator collaborates with employers, training providers, community partners, and internal programs to create pathways to sustainable employment and career advancement.

• Provide individualized career coaching and employment counseling to participants.
• Assist clients with career exploration, goal setting, and development of individualized employment plans.
• Conduct job readiness workshops covering resume development, interview preparation, workplace professionalism, and job search strategies.
• Support participants in identifying educational programs, vocational training opportunities, certifications, and career advancement pathways.
• Develop and maintain relationships with local employers to identify employment opportunities for participants.
• Assist participants with job applications, resume submissions, and interview scheduling.
• Monitor participant progress and provide ongoing support to ensure successful job retention and career growth.
• Maintain accurate participant records, case notes, and program documentation in accordance with agency requirements.
• Coordinate referrals to supportive services that address barriers to employment, including transportation, childcare, housing, and other community resources.
• Track program outcomes and assist with reporting requirements related to employment placements, retention, and participant success metrics.
• Participate in outreach events, recruitment activities, job fairs, and community engagement initiatives.
• Collaborate with internal departments and external partners to provide comprehensive services to participants.

• Bachelor's degree in Human Services, Social Work, Education, Business Administration, Workforce Development, Counseling, or a related field preferred.
• Minimum of two years of experience in workforce development, career services, employment counseling, case management, or related human services work.
• Knowledge of job search techniques, career development practices, and workforce systems.
• Ability to build productive relationships with employers, community partners, and participants.
• Strong organizational, communication, and documentation skills.
• Proficiency in Microsoft Office Suite and data management systems.
• Ability to manage multiple priorities and maintain confidentiality.
• Bilingual (English/Spanish) preferred.

• Strong coaching, mentoring, and motivational interviewing skills.
• Ability to empower individuals from diverse backgrounds to achieve employment and career goals.
• Excellent interpersonal and customer service skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to work effectively both independently and as part of a multidisciplinary team.

This position requires a combination of office-based work, community outreach, and participant engagement activities. Occasional evening or weekend hours may be required to support program events, employer partnerships, and workforce development initiatives.Xiente is an Equal Opportunity Employer committed to providing equal employment opportunities and fostering an inclusive workplace for all employees and participants.