Volunteer Specialist in Washington, District of Columbia at Community of Hope

Volunteer Specialist

Washington, DC | Hybrid | $24.03 - $26.44 | Washington Post Top Workplace

Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Community of Hope is seeking a 30-hour-per-week full-time Volunteer Specialist. In this role, you’ll ensure there are enough volunteers for program or organization activities, as well as support volunteers and program teams. Join a mission-driven team dedicated to ending homelessness and making a difference every day! This position is located at The Conway Health and Resource Center in Southwest, DC.

Our Approach and Values:

• We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.
• We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
• We lead and advocate for changes to make systems more equitable.
• We strive for excellence and value integrity in all that we do

What You’ll Do

• Recruits and screens volunteers across all programs including updating online recruitment platforms and attending recruiting fairs.
• Schedules sufficient number of volunteers for volunteer opportunities (e.g. Fam-Club, Birthday & Winter Parties) at COH’s short-term family housing sites.
• Ensures that volunteers have proper supervision and support for their duties at Fam-Club as well as birthday and other parties/activities.
• Works with the Youth Engagement Specialist (YES) to plan and implement engaging and age-appropriate activities for Fam-Club.
• Develops relationships with Fam-Club participants, including adults, children, and youth, to create a safe and welcoming environment.
• Supports team’s storytelling for “Stories of Hope” and other communications by collecting photo releases and taking photos of residents. Connects Communications team with families who are interested in sharing their story.
• Ensures that volunteers complete Volunteer Guidelines and Policies prior to volunteering, including securing parent/guardian signatures for minor volunteers.
• Maintains communication with volunteers via phone, email, and/or mail to develop and maintain ongoing, long-term participation and strengthen involvement (i.e. for continued volunteer involvement as well as to convert to becoming donors).

Must-Haves

• High school diploma or equivalent required.
• Minimum 2 years of volunteer management experience preferred.
• Highly motivated and organized with strong communication skills; must be comfortable speaking in front of large groups; must be able to communicate clearly (written and verbally) and effectively for a variety of audiences.
• Knowledge of computer systems, including internet and Microsoft Office required.
• Commitment to volunteerism and providing meaningful volunteer experiences required.
• Able to work, both, independently and with a team.
• Commitment to supporting families experiencing homelessness and historically under-resourced communities.
• Awareness of and commitment to Diversity, Equity, and Inclusion.
• Ability to travel between sites as needed.
• Ability to work a flexible schedule, including evenings and some weekends.

Nice-to-Haves

• B.A./B.S. preferred
• Experience working in a nonprofit, health care, or social service environment a plus.
• Experience with youth development programming and management preferred.
• Familiarity with best practices in volunteer management, child development, youth development programming and management, positive communication skills & behavior management, trauma-informed care.
• Knowledge of Raiser’s Edge and/or VolunteerHub preferred.

Why You’ll Love Working Here! At COH, we prioritize the following well-being and work-life balance-centered benefits:

• 8 x Washington Post 150 Top Workplaces winner
• 8-hour workdays with paid lunch
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay.
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
• Medical, dental, vision, life & disability insurance + 403(b) retirement.
• Leadership development, internal promotions and career growth opportunities.
• A culture grounded in equity, compassion, and well-being.

About Us

Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC’s largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful.

With the help of our amazing staff, we have successfully provided:

• 50,000+ medical visits
• 6,300+ dental visits
• 17,000+ emotional wellness visits
• 1,384 families and 220 individuals with housing/homelessness prevention services

Ready to bring hope and health to our DC community? Apply today!

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.