Branch Administrator in Lakewood, Washington at Pacific Landscape Management LLC

We are looking for a highly organized and detail-oriented Branch Administrator to support the daily operations of a busy branch. This position plays a key role in employee onboarding, payroll support, customer service, reporting, and administrative functions. The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and takes pride in delivering exceptional internal and external customer service.

Key Responsibilities

· Manage full-cycle onboarding, including new hire paperwork, Form I-9 completion, and E-Verify.

· Maintain employee records and process personnel changes.

· Support payroll by reviewing timecards, tracking PTO, and ensuring accurate documentation.

· Process invoices, receipts, expense reports, and other accounting-related documents.

· Prepare weekly, monthly, and ad hoc reports using Microsoft Excel.

· Maintain employee, customer, and job information in company software.

· Assist with contracts, proposals, work orders, and project documentation.

· Coordinate office supplies, uniforms, and other branch administrative needs.

· Provide outstanding customer service while supporting branch leadership and field employees.

· Perform other administrative duties as assigned.

Qualifications

· Minimum 2 years of administrative experience, preferably in construction, landscaping, or another fast-paced service environment.

· Experience with full-cycle onboarding, including Form I-9 and E-Verify.

· Advanced Microsoft Office skills, including:

o Excel (VLOOKUP, Pivot Tables, and formulas)

o Word

o Outlook

· Strong organizational, communication, and time management skills.

· Ability to manage multiple priorities and meet deadlines.

· Experience with payroll support and employee record management is preferred.

· Experience with Aspire or similar ERP/business management software is a plus.

• Bilingual (English/Spanish) is a plus.

Benefits

· Competitive salary

· Medical, Dental, and Vision Insurance

· 401(k) with Company Match

· Paid Time Off (PTO)

· Paid Holidays

· Life Insurance

· Short-Term and Long-Term Disability

· Employee Assistance Program (EAP)

· Career growth and advancement opportunities