ARCOM Admissions Coordinator in Fort Smith, Arkansas at Arkansas Colleges of Health Education

LOCATION

This position is fully on-site and requires a regular presence in Fort Smith, Arkansas. Remote or hybrid work is not available for this position.

JOB SUMMARY

The ARCOM Admissions Coordinator supports the admissions processes for the Doctor of Osteopathic Medicine (DO) and Master of Science in Biomedicine (MSB) programs. This position serves as the department’s expert on the EMP system, oversees the ARCOM Admissions Ambassador program, plans admissions-hosted events, and provides individualized guidance to applicants. The coordinator plays a key role in applicant engagement, data management, and event coordination to ensure a seamless and student-centered admissions experience.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Events and Recruitment Support

• Assist in planning and executing interview days and other admissions-related events, including scheduling, communication, and logistics.
• Greet and assist community members, interviewers, and applicants on interview days, ensuring a professional and welcoming environment.
• Provide individual and group campus tours for guests, as needed.
• Maintain accurate databases of recruiting visits, campus tours, and event attendees.
• Participate in recruiting events and outreach efforts as needed.

Admissions Ambassador Program

• Oversee all aspects of the ARCOM Admissions Ambassador program, including recruitment, selection, training, and scheduling for events.
• Serve as the primary point of contact for ambassadors and ensure their successful integration into admissions activities.

Admissions Technology and Data Management

• Serve as the department expert on the EMP system, maintaining a thorough understanding of its functionality and capabilities.
• Collaborate with the corporate EMP team to ensure optimal system use and performance.
• Manage EMP communications and engagement tools, including setting up automated campaigns, creating and updating customized applicant webpages, and building event registration forms.
• Develop personalized applicant experiences in EMP by targeting communications to specific demographic populations.
• Monitor EMP imports and exports to verify accurate data flow between application and student information systems.
• Assist admissions leadership with EMP-related analytics, reporting, and assessment.
• Support creation and maintenance of program PURL pages for ARCOM and Graduate Admissions.

Applicant Advising and Communication

• Coordinate and host one-on-one advising calls with applicants to discuss admissions requirements, application status, and next steps.
• Create and host virtual sessions to assist prospective and admitted students with the application and matriculation processes.
• Design and distribute quarterly newsletters to accepted applicants and undergraduate advising contacts.
• Develop checklists, flyers, and digital materials using Canva for web, social media, and print distribution.

Administrative and Team Support

• Support application processing as needed, including secondary application review, interview invitations, and applicant follow-up on outstanding requirements.
• Provide backup coverage for the admissions reception desk during lunch breaks or absences.
• Ensure compliance with FERPA regulations and maintain confidentiality of all applicant and student records.
• Collaborate effectively with other departments, supervisors, and staff, maintaining a professional and positive team environment.
• Demonstrate adaptability, professionalism, and ethical behavior in all responsibilities.
• Participate in committees, professional development, and community service in support of ARCOM’s mission and values.

Other Duties

• Perform additional duties as assigned by the Executive Director of Admissions-ARCOM or their designee.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Minimum Qualifications

• High School Diploma or equivalent experience
• Experience in admissions, recruitment, marketing, public relations, event planning, leadership in student activities, or other related higher education field.

Preferred Qualifications

• Bachelor’s degree or greater
• Two (2) or more years experience planning events.
• Two (2) or more years experience creating and giving presentations.
• Two (2) or more years previous admissions experience at a health professions college or medical school.
• Experience with EMP, enterprise CRMs and Student Information Systems.

Required knowledge, skills, and abilities

• Ability to travel and to represent the college using personal vehicle.
• Valid U.S. driver’s license and proof of insurance required.
• Ability to prepare and present information to small and large groups.
• Ability to handle multiple tasks simultaneously and to work in a high-volume, fast-paced, goal-oriented atmosphere, both independently and as part of a unified team.
• Excellent interpersonal skills.
• Experience with Microsoft Office products including Access, Excel, Word, PowerPoint, and Outlook.
• Demonstrated ability to maintain confidentiality.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension
ACHE is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate regarding applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the college.

• Ability to effectively communicate with others.
• Ability to work cooperatively with colleagues and supervisory staff at all levels.
• Ability to understand oral and written information, using the English language, and organize thoughts and ideas into effective forms of communication.
• Possess public communication skills that allow professional representation of ACHE to a variety of business and community customers and associates.
• Strong organizational skills.

Problem Solving

• Intuitively able to reason, analyze information and events and apply judgement in order to solve problems of both a routine and complex nature.
• Expertise in negotiation.

Physical and Sensory Abilities

• May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
• May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to, pens, pencils, calculators, computer keyboards, telephone, etc.
• May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.
• May require significant travel or work away from campus using personal vehicle.
• Requires attendance at events representing ACHE both within and outside of the College setting.
• Frequently required to work at a desk, conference table or in meetings of various configurations.
• Frequently required to see for purposes of reading matter.
• Frequently required to hear and understand speech at normal levels.
• Occasionally required to lift items in a normal office environment.
• Ability to safely lift and carry up to 40 pounds, with or without reasonable accommodation.
• Frequently required to operate office and presentation equipment.

If you need assistance in the application process because of a disability, or any other reason, please contact Vicki Broadaway, Vice President of Human Resources, at 479.308.2290 or hr@achehealth.edu.

Arkansas Colleges of Health Education is an equal opportunity employer.