Housekeeping Inspector in Joplin, Missouri at O'Reilly Hospitality Management LLC

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We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Housekeeping Inspector
Location: TownePlace Suites by Marriott, Joplin, MO

Inspector.pdf

Essential Responsibilities:

• Inspects guest rooms and public areas to ensure cleanliness, condition, presentation, and readiness meet OHM, brand, and property standards.
• Documents inspection findings and communicates deficiencies to Housekeeping team members and leadership for timely correction.
• Provides guidance, training, and direction to Housekeeping team members regarding cleaning procedures, quality standards, and efficient work practices.
• Assigns and prioritizes housekeeping tasks as directed by Housekeeping leadership based on occupancy, room status, and business needs.
• Communicates room status, maintenance concerns, guest requests, and other operational needs with Front Office, Engineering, and other hotel departments.
• Identifies stains, damage, wear, or maintenance concerns involving carpets, drapes, furniture, fixtures, and other guest room or public area furnishings and coordinates appropriate follow-up.
• Monitors linen, cleaning supplies, equipment, and other Housekeeping resources to support proper inventory control and minimize waste.
• Assists with maintaining accurate room status and occupancy information and communicates updates to the appropriate departments.
• Ensures Housekeeping equipment is properly used, maintained, stored, and secured.
• Follows established procedures for the handling, documentation, security, and return of lost and found items.
• Maintains compliance with key control procedures and all applicable security requirements.
• Follows SDS, chemical handling, OSHA, sanitation, and other applicable safety requirements and procedures.
• Responds to housekeeping-related guest concerns promptly and professionally and takes appropriate action or escalates concerns to leadership.
• Proactively greets guests in a warm and friendly manner and demonstrates OHM's commitment to world-class guest service and applicable guest service standards.
• Performs guest room cleaning, public area cleaning, and other hands-on Housekeeping duties as needed to support business and guest service needs.
• Reports to work as scheduled, on time, and in appropriate uniform in accordance with company policy.
• Maintains knowledge of and complies with all OHM, brand, property, and departmental policies, procedures, and standards.
• Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Performs other related duties and responsibilities as assigned by management.

Skills & Abilities:

• Strong organizational, communication, leadership, and interpersonal skills.
• Ability to inspect work accurately and identify cleanliness, maintenance, safety, and quality concerns.
• Ability to provide effective direction, coaching, and feedback to team members.
• Strong problem-solving and decision-making skills with the ability to address issues promptly and appropriately.
• Ability to prioritize and manage multiple tasks in a fast-paced hotel environment.
• Ability to work effectively with individuals with diverse personalities while maintaining professionalism, tact, and diplomacy.
• Ability to communicate effectively with guests, team members, leadership, and other hotel departments.
• Strong attention to detail and commitment to cleanliness, quality, and guest service.
• Ability to work independently while also contributing effectively as part of a team.

Education & Experience:

• High School diploma or equivalent preferred.
• Previous housekeeping or hotel experience required; prior housekeeping inspection or leadership experience preferred.
• Knowledge of hotel housekeeping procedures, cleaning standards, sanitation practices, and guest service expectations preferred.
• Ability to learn and apply OHM, brand, safety, and operational standards.

Hours:

Physical Requirements of the Position:

• Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Requires walking or standing to a significant degree.

Physical Activity of the Position:

• Requires frequent standing and walking throughout the hotel and may require lifting, carrying, pushing, and pulling items weighing up to 50 pounds occasionally, 30 pounds frequently, and 10 pounds continuously.
• Requires the ability to bend, stoop, kneel, crouch, reach, climb stairs, and perform repetitive movements as needed to inspect and perform housekeeping duties.
• Regularly engages in standing, walking, bending, stooping, kneeling, crouching, reaching, lifting, carrying, pushing, pulling, grasping, fine finger movements, and repetitive motions.
• Requires the ability to communicate verbally and hear effectively in person and by telephone/radio.
• Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.

Visual Acuity Requirements:

• Requires sufficient visual acuity to inspect guest rooms, public areas, furnishings, equipment, and cleaning results for cleanliness, condition, accuracy, and adherence to established standards.

Environmental Conditions:

Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications