Copy of Project Manager in Kalamazoo, Michigan at TowerPinkster

TowerPinkster is driven by the belief that thoughtful, inspired design can create a lasting impact on the communities we serve. Our work is built on trusting relationships with clients, partners, and each other. Here, you will collaborate with passionate architects, engineers, designers, and innovators who care deeply about their work and the people around them. Together, we create meaningful spaces while supporting each other’s growth and success.

YOUR PURPOSE

In the role of a Project Manager, you will lead projects from vision to completion, ensuring every outcome reflects exceptional design, disciplined execution, and a seamless client experience. You take ownership of the full project lifecycle: understanding the scope, planning the work, exceeding client expectations, guiding project teams, and steering the project toward successful delivery. You are accountable for what matters most: project profitability, client satisfaction, and strengthening the firm through project delivery. You bring clarity, coordination, and confidence to every phase of the work, creating an environment where teams perform at their best and clients are supported and informed. You will lead projects ensuring alignment with design intent, schedule, contractual commitments, and budget goals.

YOUR CONTRIBUTIONS + IMPACT

Key Leadership Actions

• Collaborate with Principals and Partners to shape project strategy: proposal fee negotiations and assembling and guiding project teams.
• Develop project fees aligned with scope, staffing, market conditions, and cost analysis.
• Prepare and maintain a comprehensive project management plan that guides the work from conception through completion.
• Manage project scope relative to the contract, tracking changes in scope, schedule, and budget with clarity and discipline.
• Monitor project performance, ensuring alignment with budget, schedule expectations, and quality standards.
• Lead effective project meetings, setting agendas, documenting decisions, and communicating progress.
• Coordinate workload across the project lifecycle, ensuring the team is supported and positioned for success.
• Encourage strong communication across disciplines and create opportunities for teamwork, inclusion, and a positive work environment.
• Lead multidisciplinary teams, fostering collaboration, accountability, and a shared commitment to quality.
• Build trusted client relationships, serving as a strategic partner who listens, communicates proactively, and delivers on promises.
• Drive project and business success, balancing financial performance with exceptional client experience and opportunities for continued relationships.
• Collaborate with Principals and Partners to negotiate additional service fees when client-requested changes impact scope.
• Mentor and guide project team members, contributing to their growth and long-term success.
• Participate in professional organizations and external activities that strengthen the firm’s presence.
• Perform additional responsibilities as needed to support team and firm success.

Client Engagement

• Participate in business development efforts, including marketing, networking, and involvement in professional organizations, to build meaningful future client relationships.
• Develop proposals by shaping fees, defining scope, selecting teams, establishing schedules, and preparing for interviews.
• Collaborate with Principals and Partners to prepare contracts that clearly define expectations and responsibilities.
• Engage in client interviews to understand client needs, priorities, and project goals.
• Work closely with clients during planning and design to determine solutions, define scope, and ensure the project aligns with their vision.
• Build trust through proactive communication, thoughtful problem-solving, and a commitment to delivering an exceptional client experience.

Project Leadership

• Construct the project scope of work and develop project budgets.
• Early concept phase through construction and completion, ensuring alignment with design intent, schedule, contractual obligations, and budget goals.
• Collaborate with the design team on technical decisions, design presentations, and project reviews, adherence to scope and budget.
• Coordinate outside consultants, including selection, fee negotiation, invoice review, and ongoing communication.
• Provide expertise in production meetings, helping the team navigate challenges with confidence.
• Monitor quality control of documents and deliverables, ensuring accuracy, consistency, and technical excellence.
• Track scope, schedule, and budget changes, communicating impacts and guiding the team through adjustments.
• Conduct construction site visits to observe progress and verify alignment with design and documentation.
• Ensure all project activities support client satisfaction, project profitability, and opportunities for future work.
• Perform other project leadership responsibilities as needed to support successful client outcomes.

KEY SUCCESS FACTORS

These factors highlight the knowledge and skills that contribute to success at TowerPinkster. We are committed to providing reasonable accommodation to support individuals with disabilities in performing the essential functions.

• Demonstrate professionalism, integrity, and respect in all interactions while maintaining confidentiality.
• Deliver high-quality, thoughtful service by anticipating client needs and building trust through responsiveness.
• Communicate clearly and confidently, adapting style to engage diverse audiences and build strong relationships.
• Collaborate effectively across teams and disciplines to advance shared goals and strengthen firmwide success.
• Embrace change with resilience and a growth mindset, learning quickly and staying open to new approaches.
• Manage time, priorities, and resources effectively to produce high-quality work under competing demands.
• Take ownership of commitments, following through reliably and holding yourself accountable for results.
• Identify opportunities to improve processes, support innovation, efficiency, and continuous improvement.
• Apply strong critical thinking and sound judgment to analyze information, solve problems, and make effective decisions.

Professional Foundations

• A bachelor’s or master’s degree in Architecture, Engineering, Interior Design, or Landscape Architecture from an accredited institution.
• Professional licensure or industry-relevant certifications and accreditations preferred.
• 10+ years of relevant industry experience.
• A well-rounded understanding of the architecture, engineering, and design process, including how projects move from concept phase through construction.
• Knowledge of building systems, construction materials, codes, and industry standards to guide teams and ensure technical excellence.
• Strong familiarity with construction administration and construction practices that allow effective collaboration with contractors and field teams
• Understanding of various project delivery methods, from studies and programming to concept design and project close-out.
• Proficiency in Microsoft Office (Word, Excel, Project, Teams) to support project management and business operations
• Knowledge of project accounting systems preferred.