Receptionist in Houston, Texas at VA MCFOH LLC

Mike Calvert Ford is proud to be the newest addition to the Vaughan Automotive Group family. As our newest acquired dealership, we're entering an exciting new chapter — bringing fresh energy, new opportunities, and renewed investment in our people and our customers. We're looking for a friendly, professional Receptionist to be the first point of contact for our customers and visitors — answering phones, greeting guests, and directing traffic to the appropriate department.

Responsibilities

• Answer incoming phone calls promptly and professionally, directing calls to the appropriate department or team member
• Greet customers and visitors warmly as they arrive at the dealership
• Provide basic information to customers regarding sales, service, and parts department hours and services
• Maintain the front desk and lobby area in a clean, organized, and welcoming manner
• Assist with scheduling and coordinating appointments as needed
• Handle incoming mail, packages, and deliveries
• Support other departments with administrative tasks as needed
• Maintain a working knowledge of dealership staff, departments, and services to assist callers and visitors efficiently

• High school diploma or equivalent required
• Prior receptionist or customer service experience preferred
• Excellent verbal communication and phone etiquette
• Strong multitasking and organizational skills
• Professional appearance and friendly, customer-first attitude
• Comfortable with basic computer systems and multi-line phone systems

Preferred Qualifications

• Prior dealership receptionist experience
• Bilingual in English and Spanish a plus
• Experience with dealership scheduling or record-keeping software